Provari 2.0 circuit board help

[8a31]

I have a Provari 2.0 that I dropped from about 3-4ft onto a carpeted floor. It hit at the perfect angle to make the the pressure fitted cap pop off. The circuit board came out but was not damaged. No wires broke and I was able to put it back together without a problem.

When it came apart the glue that holds the circuit board in place broke off so the board now wiggles inside of the unit. There is a track that keeps it from twisting inside but when I have a battery in it the display rises up a millimeter or two. Now the battery rattles inside the unit and if it shakes the battery loses contact just enough to make the light on the button blink once. The cap is tight but I can take it off by wiggling the atomizer on top and access the inside if I need to.

Other than superglue what can I do to keep the circuit board in place? I don’t want to do anything that will prevent the unit from ever being repaired if needed.


Has anyone here removed your circuit board either on purpose or accident? How did you resecure the board again?

 

[WorksForMe]

I had a loose circuit board once. I dropped a 2.5 about 18' onto concrete. I sent it in to Provape, and they fixed it for free. They even payed the return shipping. If I remember right, they use hot glue.

 

[WillyZee]

I would open a ticket with ProVape ... probably safer to have them fix it.

 

[8a31]

I had a loose circuit board once. I dropped a 2.5 about 18' onto concrete. I sent it in to Provape, and they fixed it for free. They even payed the return shipping. If I remember right, they use hot glue.

Do you remember what kind of turn around time did you have with them?

 

[rbrylawski]

I would open a ticket with ProVape ... probably safer to have them fix it.

Yep, don't try to fix it yourself. Open a ticket with Provape, send it to them, they'll fix it and turn it around very quickly.

 

[WorksForMe]

Do you remember what kind of turn around time did you have with them?

I think they had it for about week and half(not including shipping times). I didn't think that was too bad, but they did. Melissa originally told me that there would be a change for the repair, but later said there would be no charge because it took so long.

Customer service that’s second to none. | E-Cigarette Forum

 

[yellowrider]

Pretty easy fix considering the top cap is already off.. Bit of late response but a very small strip of scotch tape on the groves where board slides into. Until you have very tight fit. Ive done that to bunch, last one I lost my glue gun so I didnt even have reglue and had no issues.

 

[rbrylawski]

Wrong thread.

 

[AstroTurf]

Yep, don't try to fix it yourself. Open a ticket with Provape, send it to them, they'll fix it and turn it around very quickly.

Best response...

I have sent them to ProVape fully expecting to be charged for the service, only to be told it was free.

Jim

 

[ENAUD]

Pretty easy fix considering the top cap is already off.. Bit of late response but a very small strip of scotch tape on the groves where board slides into. Until you have very tight fit. Ive done that to bunch, last one I lost my glue gun so I didnt even have reglue and had no issues.

Thanks for those tips. I have been curious as to what glue Provape uses, in case I want to swap boards in any of my ProVari's down the road. I've got a bunch of used ones, and really prefer the mini's these days, so if one of the Mini's goes wonky for me, I would like to just bust open a full size one and swap the board into the Mini. I doubt that Provape would offer this service though...

 

[MonsterKenny]

8a31,
Please keep me posted on your service with Provape. Our turnaround generally is pretty quick.

Ken

 

[ENAUD]

I recently picked up a used mini, and it had a loose circuit board, sent it on it's way to Monroe WA this afternoon. I'll bet dollars to donuts I have it back in my grubby little hands by next Friday