Edit 7/20/2016:
For now, we are having to postpone the reset while we resolve a handful of other issues that have cropped up in the past few weeks. For now, if you have any issues with your reward points, please contact us and we will get them ironed out! For a little more information, check out our Independence Day Sale Delay thread as the reset and sale were initially going to launch around the same time.
https://www.e-cigarette-forum.com/forum/threads/independence-day-sale-delay.752683/#post-18210231
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Hey folks!
We hope everyone had a restful Memorial Day weekend! As mentioned in our post just before the Memorial Day Sale, we noted that many of our customers have had issues with their reward points displaying or calculating properly and to fix it, we will be deleting the old reward point module and replacing it with a newer one. In order to implement it, we will need to reset our reward point system entirely, meaning that any accumulated points that are not spent by June 30th will be lost.
If you have a substantial amount of reward points saved up, we urge you to go ahead and use them. If you find that your reward points are not showing up or suspect the totals are incorrect, please send us an e-mail at AVEJuiceCS@Gmail.com and we will get your points sorted out as quickly as possible.
This is the first notice of several that we will be posting throughout the month to remind customers to use up any accumulated points they may be sitting on. We plan to have another sale in honor of the 4th of July, but it may be delayed by a day or two since we will be applying the new reward point module and we want to ensure that it is working smoothly. I will have more information in regards to that sale as the time draws closer.
To recap: We will be resetting all reward points at the end of June. Please use any points you may have saved. Our next sale will be in early July, more details on that sale will come later.
For now, we are having to postpone the reset while we resolve a handful of other issues that have cropped up in the past few weeks. For now, if you have any issues with your reward points, please contact us and we will get them ironed out! For a little more information, check out our Independence Day Sale Delay thread as the reset and sale were initially going to launch around the same time.
https://www.e-cigarette-forum.com/forum/threads/independence-day-sale-delay.752683/#post-18210231
=========
Hey folks!
We hope everyone had a restful Memorial Day weekend! As mentioned in our post just before the Memorial Day Sale, we noted that many of our customers have had issues with their reward points displaying or calculating properly and to fix it, we will be deleting the old reward point module and replacing it with a newer one. In order to implement it, we will need to reset our reward point system entirely, meaning that any accumulated points that are not spent by June 30th will be lost.
If you have a substantial amount of reward points saved up, we urge you to go ahead and use them. If you find that your reward points are not showing up or suspect the totals are incorrect, please send us an e-mail at AVEJuiceCS@Gmail.com and we will get your points sorted out as quickly as possible.
This is the first notice of several that we will be posting throughout the month to remind customers to use up any accumulated points they may be sitting on. We plan to have another sale in honor of the 4th of July, but it may be delayed by a day or two since we will be applying the new reward point module and we want to ensure that it is working smoothly. I will have more information in regards to that sale as the time draws closer.
To recap: We will be resetting all reward points at the end of June. Please use any points you may have saved. Our next sale will be in early July, more details on that sale will come later.
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