Okay so there are literally hundreds of threads here about shipping from China, either people are stuck in customs, or there are no updates. Whatever the problem is, people post it just to get some reassurance that they will get their order. I'm starting this thread so there will be a place to post in those scary moments when EMS and USPS are forgetting to scan packages. Hopefully the new posts will stop, and people will be able to come here without being flamed for having questions. Eastmall's Shipping Policy At times, we can become back logged with orders but our typical processing time to check, pack and dispatch orders is 1-3 days after receipt of payment. We will try to keep you well informed via your account page and email. After dispatch, all customers are issued with a tracking number which can be checked via your account page and via the couriers website. Tracking information is not always available within the first few days - please be patient, some orders can even be received before they show tracking information. Typical transit times from Mainland China to your country are 3-4 business days via air and a further 2-3 business days for processing through your customs. Delivery agents then take 1-2 business days to deliver to your door. Always allow 7-10 business days for each order from the time of dispatch to avoid disappointment. If your order is untrackable after 7 business days, you are welcome to contact us for a shipping enquiry.