Smoktech G-Priv

[Sober]

I had an issue with one of my g-priv kits, I emailed smoktech support and they got back to me quickly with a firmware update.

Steve
12/17/16

to support, manager

I am using v1.6 Firmware, I have issues with:

- The power saving (timeout) for the mod is annoying, even setting it up to the max, the mod will turn off along with the screen, 5 clicks is required every once in awhile

- The 5 clicks to turn on the Mod doesn’t really work always from 1st time, you see the logo coming up then all goes black, u will need to do another 5 click and it will come up.



Will there be a firmware update for fix these issues??

support@smoktech.com
12/28/16 (5 days ago)

to me

Hello Steve,
We are really sorry for the issue and huge delay.
You may please try to upgrade it first by the link:Upgrading Tool for Gpriv--SMOK® Being with you for all great vaping time!

Thanks for your time and feedback



Kind regards

Customer Service Team

Email: +86 755 26977815

Site: http://www.smoktech.com

For product verification and more support, please visit SMOK® Being with you for all great vaping time!

Would like to ask for help and share more experiences via the offical APP Vaping Tour ?

Dowload and have fun now!



I thought my ecig was defective, but I upgraded to the 1.7 firmware 5 days ago and everything works just like it is supposed to. So I hope my experience can help anyone who has troubles with their g-priv's, just upgrade the firmware and it will be fixed.

 

[Sober]

smoktech..com/support/upgrade/toolsandfirmware/gpriv

 

[Sober]

Guideline

1. Open the GPRIV tool folder with the application program and Bin file,open the tool

in the arrow

2.hold the fire button,connect the GPRIV to the computer

3. click “Scan”

4.click the “Connect” icon,theres a message as below if its successfully connected

5.you can UNHOLD the fire button now ,click “Open” icon, choose the BIN file in the arrow,open it

6.click “Update”

7.Updating，it will take 2-3 minutes for the process.

Attention

Once you do other operations in your PC,the window may show message of NO RESPONSE/BUSY,it does not matter,just wait and the mod will be upgraded without problems

8.there will be a message pop up for a upgraded GPRIV Mod

 

[Sugar_and_Spice]

That doesn't help me... I'll wait for someone else to help me.. thank you very much...

I just want someone to tell me what to do... I wont even look at that page again.. I'm done trying to figure out this windows file nonsense.

Excuse me, but the member Sober just did tell you what to do and with pictures, which I am sure took some time to collect and post here.
First you have to download the update to your own computer. So beyond a picture perfect illustration we have no idea what it is you want.
?????

 

[Sober]

Dude I just told you guys how to upgrade your mod if it seemed defective like it was for me. And you should be able to handle this upgrade on your own. It took me 1 minute.

 

[Sober]

If you cant understand "folders" on windows you wouldnt be able to post on this forum... This is so ridiculous

 

[Sugar_and_Spice]

You certainly have the correct way about you to win friends and influence people... When you are down acting like a 3 year old throwing a fit, there may be others that wish to help....but....until then....goodnight.

 

[Sober]

I'm done helping you. You have to be trolling or can't read, either way.

 

[retired1]

We are definitely done here. Closing.

(Good job on the tutorial OP.)