Ugh, I'm sorry to hear that, that really stinks. As much as I enjoy these
devices I can't believe how poorly made they ALL are, really disappointing in this day & age. I just bought two new mods just so I'll have a back up when one fails which unfortunately based on the market isn't if it happens but when.
Tell me about it within in the last 12 months.
1. Sigelei 30 went bad got my money back.
2. Cloupor T5 went bad LOST my money here.
3. Vamo V2 connector went bad though no complaint with it.
4. DNA 30 clone went bad got my money back.
I have a Vamo V5 over a year 510 connector is going , DNA 30 clone over a year, IPV mini 30 watt over six months but looks like hell and two Johnson Vea pen type batteries as back ups. I'll never be without a device though I was very comfortable with the SMY Mini 60 - it will most likely take some time to get it replaced from SMY in China but it's under guarantee for first 3 months.
Considering how much I saved in money by not smoking it's no big deal and the health benefit no complaint here just be prepared for the unforeseen always keep extra stock and device with battery and an extra battery charger.