Yup Keys, you'll get a shipping notice
How long does it normally take to turn RMAs around?
Yup Keys, you'll get a shipping notice
They are usually turned around in a day or 2. Was yours a button issue?
I know that Mike and the crew got slammed with getting some orders out for the fiber optics business yesterday, that may put them a little behind.
They will be going over all RMAs tomorrow ! we will get caught up !
Batteries charged ?? ( use a voltmeter if you have one , they should read 4.2 volts each )Hey, I got my Buzz Pro in Feb. It's worked fine until today... out of the blue it just won't vape. I have the red light showing it's getting power, the batteries are fully charged and the bottom cap/spring is in perfect condition. I went through about a 1 month phase where I stopped using my Buzz on a daily basis when I was using my bottom feeder a bit more often. Then about 2 weeks ago I feel back in love with my Buzz and have been using it a lot more. I've dropped it one time on a carpet... but that was about 3 weeks ago. I HAVE noticed since that one drop that the dial hasn't been as easy to turn. I've contacted Notcigs and asked about getting my mod repaired. I've looked it over and can't detect anything obvious that's wrong...other than the dial issue. But if the dial taking a hit, even a soft carpet hit, could damage her... that might be the cause. I'm bummed.. I haven't even had this mod for that long and I've tried to be careful. I had a glass drop-tip on her when I dropped it and the glass tip didn't get damaged. It SEEMED like a soft hit but who knows... maybe I dropped it at the worst angle possible to do maximum damage? I hope I can get it fixed. If not, I'll buy one of the new Buzz Pro 2s and be more careful. Anyone have any ideas?? Thanks guys
Update: Also, I've used my Buzz with multiple cartos, with and without adapter... and they all fit perfect. I used it all morning and it was vaping perfectly... when it stopped I assumed it was the batteries, re-charged and then.. nothing. But in another set of batts... still nothing. Changed cartos, still nothing. All with the red LED beaming at me through the dial-slot. I'm at a loss.
It's ok that you posted outside of this thread Swigger, maybe you'll get twice the answers lol. Answer a few questions for us so we can get a better idea here
So is this a new problem that just started recently?
Have you checked to make sure the top cap screw is snug?
Did this start happening with a new batch of cartos?
Does your IPro blue light come on but no vapor is you screw the carto down where it doesn't wobble?