Tech support AREA ! POST HERE FOR TECH SUPPORT PLEASE !!!
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Yes Buck, print out the RMA form and send it in.
You are not the only one having issues with the boges right now and I suspect it's not your 510 cap, but funky threads on the cartos. I'm in the same boat with a pack of boges, my solution is a 510 to 510 adapter. The molding process on making cartos is not consistant
Thanks Bov. I think you are right about the threads on the boges... Unfortunately, I think I ended up stripping the threads in the top cap in the process. I just pulled out one of my OLD egos to use as a backup and all of the cartos thread on fine.
I am going to order some 510 to 510 adapters. Do you use the sealed ones?
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Yes Buck, the sealed ones are the safest bet to keep juice from getting down in the top cap screw area. Mark explained it perfectly.
Swigger, are you going to try using an adapter as well? And yes I was talking about the screw in the middle of the top cap. The one on the side above the dial is the ground screw.
Swigger, are you going to try using an adapter as well? And yes I was talking about the screw in the middle of the top cap. The one on the side above the dial is the ground screw.
I will probably try that. Ideally, the screw would be as tight (far down) as possible, correct? I took a look and I can adjust it with a Phillips head, it looks like.
Snug, but don't crank on it.
Just got around to sealing another adapter. It really is easy
Just got around to sealing another adapter. It really is easy
Crap, it went dead on me again. Crap! OK, I guess I'm going to have to take your advice and take off the top cap. I'll read the instructions. I haven't heard back from Notcigs.. I left a message with them about my unit yesterday. Maybe tomorrow. I think I should just send her in....I would hate to damage it more somehow. But I'll go over the instructions and see how tricky it looks. Thanks.... boo-hoo... and I thought I had her back!
UPDATE! Ok, I unscrewed the top cap and everything looked perfect in there (no loose wires, everything looked connected properly)..so I screwed the cap back on and now it's working again. But this happened before... so I'm not convinced it will continue to work. But for the moment it is at least
UPDATE! Ok, I unscrewed the top cap and everything looked perfect in there (no loose wires, everything looked connected properly)..so I screwed the cap back on and now it's working again. But this happened before... so I'm not convinced it will continue to work. But for the moment it is at least
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J, if it goes south again then I would RMA it. It could have a loose solder joint in it after it's tumble, especially since it made your dial harder to turn.
I sure thought I answered your ticket thru the Notcigs "Contact Us" but I only referred you back to this thread until we saw if it was user fixable.
I sure thought I answered your ticket thru the Notcigs "Contact Us" but I only referred you back to this thread until we saw if it was user fixable.
Hey.. do you work for Notcigs? Ohhhh... I didn't know that! Cool! Makes sense... but I thought you were just a big Buzz fan like the rest of us But not, I didn't get a response. And it goes on and then off within minutes now. I don't think I should touch it anymore. Each time I take the cap off and re-screw it in the working time decreases. I'm at dow_jessica@yahoo.com. I'll edit that out later, not that I'm worried about it. it's my public e-mail addy for my business so I'm over-run with spam mail anyway. But yeah, I think I did something to it with that drop. Mark made the dial easier to turn my fooling with it a bit but I don't think that fixed the internal issue (obviously). Just let me know how to send her in and how I pay for repair charges. Thanks
But not, I didn't get a response. And it goes on and then off within minutes now. I don't think I should touch it anymore. Each time I take the cap off and re-screw it in the working time decreases. I'm at dow_jessica@yahoo.com. I'll edit that out later, not that I'm worried about it. it's my public e-mail addy for my business so I'm over-run with spam mail anyway. But yeah, I think I did something to it with that drop. Mark made the dial easier to turn my fooling with it a bit but I don't think that fixed the internal issue (obviously). Just let me know how to send her in and how I pay for repair charges. Thanks
I am a big fan, but I just started helping with tech support a week or so ago...I still have a lot to learn too!
Go here, fill out and print this form and pack it with your Buzz when you send it in RMA form. Terri will let you know if there is any charge for the fix.
Go here, fill out and print this form and pack it with your Buzz when you send it in RMA form. Terri will let you know if there is any charge for the fix.
I put the screw on voltage meter on my Buzz Pro and no matter how high I turned the wheel up it read 3.29. I put in freshly charged batteries and it is still the same. I tried the meter on my OB and the meter works fine. Could the middle screw just not be making contact well with the meter? It works fine and getting tons of vapor so not a big issue just wondering
Hmm, that's odd Kellie. I just tried mine and if it's not touching, it goes off...no reading at all. I guess the important thing is that your BP is still working. Did you try moving the dial while you had the button pressed?
No I didn't try moving the dial while the button was pushed. I will try that. I seems like the voltage changes when I turn the dial while vaping.
The voltage did change while I was turning the wheel. It seems alittle low. On the middle mark it is reading 3.72. But like I said it is vaping fine
Hi All,
I have a Buzz Pro I got in January, and I seem to be having a button issue. I sent an email to notcigs this morning, but since I think I have pinpointed the problem. Whats going on, is my B Pro is firing inconsistently. I removed the top adaptor last night to check it out, and noticed the screw that connects the red wire to the adapter was very loose. I tightened it a little, because it looks like it is designed to be a little loose to prevent the wire from twisting when the adapter is screwed in and out. No change.
Then after sending the email to Mike, I looked at some images of B Pros on the site, I think my button has pushed back in a bit. I'm used to firing it with my thumb, and have noticed when I use my index finger, it fires more consistently. Is there a DIY fix for this so I don't have to bother Mike and crew with it, and be without my baby for a week? I'm not into jamming a micro screwdriver in there and start prying on things without checking first.
Thanks
Chris
I have a Buzz Pro I got in January, and I seem to be having a button issue. I sent an email to notcigs this morning, but since I think I have pinpointed the problem. Whats going on, is my B Pro is firing inconsistently. I removed the top adaptor last night to check it out, and noticed the screw that connects the red wire to the adapter was very loose. I tightened it a little, because it looks like it is designed to be a little loose to prevent the wire from twisting when the adapter is screwed in and out. No change.
Then after sending the email to Mike, I looked at some images of B Pros on the site, I think my button has pushed back in a bit. I'm used to firing it with my thumb, and have noticed when I use my index finger, it fires more consistently. Is there a DIY fix for this so I don't have to bother Mike and crew with it, and be without my baby for a week? I'm not into jamming a micro screwdriver in there and start prying on things without checking first.
Thanks
Chris
Chris it sounds like your switch may have gotten loose on the inside. I don't know if there is an easy fix, let me do a little reading...but this may need Mike's attention to answer fully.
Thanks Bovinia. Sorry I originally posted this in the regular forum before seeing the Tech thread. I couldn't delete my post, but managed to change it into a poll.
If Mike says just prying it out will work, I'm game. I just didn't want to poke around inside too much without some guidance.
BTW, best ecig ever.
If Mike says just prying it out will work, I'm game. I just didn't want to poke around inside too much without some guidance.
BTW, best ecig ever.
After seeing the pic you sent, you may have to RMA it unless Mike has any suggestions Looks like the switch has popped out of place.
Looks like the switch has popped out of place.
Sounds like the switch came loose inside the tube , we use an industrial super glue to fix these in place , you could try to re blue it in place ( make sure it is fully against the tube ! ) or we can do it for you.
Hi, just got my buzzpro yesterday,yay! But after 1 hr it stopped working. I got the red light, and blue light when activated. But nothing. Is there an indicator as to when its low batt? And how long do these batteries last after a full batt charge? Ive unscrewed the topcap and dont see any issues as far as my eyes can see. Thx again!
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