Its been suggested I send an email and I may just do that in the next couple of days (doc appt today) if for no other reason than it doesn't feel good to place that size order (over $70.00) and not get treated the same as other customers... though, come to think of it, I don't know what size orders others placed. It could be I was under the limits set for freebies. Or, considering my case may be unusual, it could be that a new employee did the packing or, since it was a Monday when the order got filled, it was just one of those hectic days. Or, since I've only placed two previous orders there within the last 8 months, it could be freebies are only handed out to frequent customers. I guess there could be any number of reasons but I was disappointed none-the-less and am still hoping the gaskets show up for retail. I see the eroll tops just hit, seling for around $3.00 for 10 so hope the ego cc gaskets are just late arriving.