just go to bed, its not worth waiting for the next response. it only would be worth if its an apology.
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Maybe they are still in hysterics about the "dry cart" complaint?
Cannot speak to the dead atty in the kit, though.
I wish they WOULD pay me! Even with the current sale on Red Label and
Patriot Range, I still cannot bring myself to pay what they ask.
Kui also said:
By the way, my "lame accusation" was made on saturday, apr 10th.
Yes, YOUR time. But it was Sunday on the east coast of the continent.
And of course people receive eMail on weekends. But if they are not
working, it just sits there until Monday morning! Just like my work-
related eMail.
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Maybe they are still in hysterics about the "dry cart" complaint?
Cannot speak to the dead atty in the kit, though.
I wish they WOULD pay me! Even with the current sale on Red Label and
Patriot Range, I still cannot bring myself to pay what they ask.
Goodnight silverbear.
John...thanks for your answer....
interesting the way I read it is that goods sold have to be fit for purpose (in. working order) if they're not it's breach and the consumer is entitled to repair/replacement/refund...
and while I realize that it would be difficult if they are maintaining that they are a UK company just doing business here then the act would apply would it not?...granted any disputes would have to be filed through the appropriate UK authority...
now say they sold to someone in California....which has a lemon law that includeds electronics and states that they must also be fit for purpose..I imagine that those people would have more options and recourse available to them..
Umm... not really
Yeah Silverbear, I know that at least 40 out of your 80 posts have been in different kinds of threads. I was just trying to make a funny (not for you though, bc I really don't care for you).
Seriously, you're not going to be able to say anything that he isnt going to find argumentative...
There are some people that just love to be drama queens and thrive in it
that are always going to cry oppression or defamation or some other silly nonsense...
I usually find it funny that people that are so reactionary, emothional, and thin skinned have chosen the animal bear to represent them..
yes but on the other thread the position was advanced:
So they're maintaining that TWUSA is a UK business..in which case I would think that it'd be governed by UK standards and complaints would be filed with the trading standards department where the business is incorporated in the UK(which is accessable via the web)...complaints in the US and Canada would be filed with the Better Business Bureau (BBB Review of Pillbox38 in Bradenton, FL) and your state if it has a lemon law that pertains to electronics
To all of those that have received DOA items, post #66 gives the link to the BBB. Filing a complaint with them is more likely to get you action than anything else. It will also be more likely to get this terrible policy changed. With all the complaints here on the forum, it is amazing to me that there were only 2 complaints filed with the BBB. Get it together guys and file a complaint where it will do some good!
As for sales within the EU, or even the UK: Same crappy policy: You pay good money, we send you whatever we want!
Wowo... seems this thread had a life of it's own.
In an attempt to reel it back in...
I wanted to take a second to thank Miss Wicked for contacting me. She offered a resolution and I appreciate her attention concerning this issue.
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In an attempt to reel it back in...
I wanted to take a second to thank Miss Wicked for contacting me. She offered a resolution and I appreciate her attention concerning this issue.
- slip
Not a claim Drozd its a fact, the business anyone buys from on the URL Electronic Cigarettes and eLiquid / Totally Wicked eLiquid / electronic cigarette eliquid nicotine fluid products is a Uk registered business "Pillbox38 (USA) LTD"
All goods are purchased by Pillbox38 USA LTD and shipped from the manufacturers to my other companies warehouse in Florida. The Other company being "Totally Wicked E.Liquid USA INC" this is a USA inc but currently trades only as an office services company, and gets paid a management fee from Pillbox38 USA LTD.
Therefore it makes sense for a UK business to own a UK Paypal account, without being set up this way there would be no USA business.
A good thing you might say!
Regardless wether you hate my business or not it is a fact paypal will not in the states accept Ecig traders business..
So if you buy from the .com url you trade with a UK company not a USA one..
Sounds like you are losing a lot of business lately? Time for an over haul... IMO anyway...
I would say if this keeps up the UK ban will be the least of your worries... It is funny I used to recommend your site to people, what a mistake that was.
Honestly I posted earlier in this thread saying that the manufacturer are the one probably doing QC but after seeing how many people continually are have DOA product it made me wounder if other companies selling the exact same goods had this problem and nope for the most par they don't. I would think something would b done and soon about this problem, and if not for you customers then do it for you company's future if you want it to have a good one anyways. If you don't want a company known for loyal customers that will turn others into loyal customers then keep on doing exactly what you are doing now.
With all that said and it is all "my opinion", I think it was very nice and stand up of Miss Wicked to try and resolve this situation, the problem is it needs more then what you can do for the problem (that should be apparent). The OWNER needs to fix or change a few things in his company (like polices and customer service) or nothing will get solve for the big picture so to speak.
EDIT:
SO buying from the .com url as apposed to the UK one? Oh yeah that makes sense...
Then how do you have the right to have a US website? That is a blatant trick on people if you ask me. To have both a U.S. website and a U.K. one to trick people into believing they are buying from a U.S. supplier is just dishonest and a con. You should be mandated to post a huge disclaimer on you website saying that you are not a U.S. based company in any way and additional charges may apply for international transactions!
Also Paypal is a bunch of crooks but that is a whole other issue, they aren't technically a bank so they don't have to follow banks guidelines... crooks.
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And really the foreign transaction fee doesnt concern me a bit..
what I'm getting at is that being a UK company, you should then be held to the distance selling regulations in reguards to goods that are fit for purpose...
simply adding a 24 hour warranty against DOA on the MP would cut down a considerable amount of users complaints..
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