Supplier Negative Review
Name of retailer:
VapeNW
Date of your initial complaint to the supplier
Jan 5, 2016
Method used when initiating complaint with retailer
Email
Ticket number (if you were issued one)
General nature of complaint
Defective or wrong product
Briefly describe your problem or issue
Never, I repeat - NEVER! buy anything from VapeNW. Ordered an istick 60w kit that took over 3 weeks to arrive (I'll give them the benefit of the doubt because it was shipped to Canada). Product arrived defective, didn't report the defect within 2 days which was impossible because I didn't use the thing until almost a week after it arrived. Contacted customer support and they showed me the return policy which covers just about nothing. Complete disregard and lack of respect for it's customers.
A company that does not stand by its products so save yourself the trouble and shop somewhere else.
A company that does not stand by its products so save yourself the trouble and shop somewhere else.
