Supplier Negative Review
Name of retailer:
Vapor Shark
Date of your initial complaint to the supplier
Jun 21, 2016
Method used when initiating complaint with retailer
Email
Ticket number (if you were issued one)
General nature of complaint
Shipping
Briefly describe your problem or issue
Bad experience with Vapor Shark. First experience (approximately 2 months ago) was fine. Since then I've ordered from them 3 more times. Had problems with receiving my product and shipping on 2nd and 3rd orders. 4th order, after waiting 5 days and not receiving a shipping notice, I contacted them and was told it was sent out for shipping and they'd send me a tracking number. Didn't happen. Waited another few days and asked for status of my order. No response. After 13 days, I receive an email that order was canceled due to product not being in stock. Really? Maybe I shouldn't have been lied to during our email exchange when CS stated it was already sent out? Very frustrating. Oh, and never an apology or correspondence after the first exchange. I spent over $300 on first 3 orders - I would have expected a little courtesy.
Buyer beware!
Buyer beware!
