Verified Member Explained With More Detail (FAQ included)

Discussion in 'Site Feedback and Help' started by j0ker, Jun 13, 2012.

Image has been removed.
URL has been removed.
Email address has been removed.
Media has been removed.
  1. j0ker

    j0ker Classifieds Manager Admin Verified Member ECF Veteran

    Supporting member
    Joined:
    Sep 24, 2009
    Location:
    MS Gulf Coast
    I suppose this has been a long time coming, probably should have been posted when the process first began. Sometimes it's a little hard to stop and explain the ideas in more detail but that also doesn't make sense, since we end up explaining scattered around the forum anyway. So here goes the ideas and thought behind the Verified Member process.

    A little history, I've been charged with management of the Classifieds for over 2 years now. In the beginning, we saw very little reports of fraud but as the forum grows, so does particular areas of the forum and the Classified section is definitely not immune to this growth. Everyone likes a good deal or wants to pass on those things they no longer need or want. In the latter part of 2011, fraud complaints had not only increased in quantity but also in severity. The month of November was monumental for the Classified section, with fraud complaints totaling close to $2,000, from various reports. One scammer was able to defraud 3 members of over $1,000 on her own. This month was the catalyst in developing a more safe area for our members to buy/sell/trade.

    The month of December we assembled a team of staff members and active Classified members to begin discussing how we would make our Classifieds a better more safe environment. Some of the ideas from this group included the Verified Member process (along with the methods of verification), the new feedback system (iTrader), and form based ad submission.

    The reason for the Verified Member process was before members were anonymous, which left us with no recourse should the scam members out of their money and disappear. Sure, you might say “Well, it is a buyer beware forum” but that's no excuse to allow your members to be scammed out of their hard earned money or possessions. Many have asked “Well why does both buyer and seller have to be verified?” The reason is, scamming is a 2 way street. The buyer and seller can commit fraud. The seller can never ship the item and the buyer can file claims with PayPal (or whomever) that the item was never shipped. So both parties are required to be verified for this reason.

    One other method introduced to help protect the members is the iTrader app that's used to track member's transaction history. The benefits of this system is obvious, so I won't delve into explaining this further. It is something our members have been asking to be implemented for as long as I can remember and we agreed! This not only provides the member with their history but it also provides staff records of poor members, which in turn may attribute to their removal from the Classifieds. So please use the system, it's very useful.

    The form based submission system was introduced to standardize how ads would be displayed, titles and subject matter. This system has probably received as much negative opinion as the Verified Member process. In the beginning it was changed quite frequently, in attempts to make it as eye pleasing as possible. We feel we reached a happy medium in the appearance we have now. Will everyone be happy with it? No, there's really no way to make it perfect for everyone, there are too many variables to consider and obviously it just can't be done. The purpose of standardizing it was to make it where when the member loads the ad, the information is always included and in it's perspective location. Previously we had much trouble with members leaving pertinent information out of their ads, with the form, this information is ask of the poster so the information will be included.

    In conclusion, I first want to thank those members who helped in making the Classifieds what it is today, the team members as well as the other members who patiently and politely voiced their opinions after the launch. For those who feel the Verified Member process is excessive and invasive, you might not feel this way if you were one of the ones that lost hundreds of dollars before when the Classified section was considered the “Wild West”. Keep in mind also, the information we are asking for is publicly obtainable information. This information you provide is only viewable by staff members whom have proven their reliability and trust. At no point will we every relinquish this information unless requested from law enforcement. At any point, should you decide to have your verified status changed, your information will be purged and no longer retrievable.

    FAQ


    Q: How do I become a Verified Member?

    A: How To Become A Verified Member | E-Cigarette Forum

    Q: Do I have to be a Verified Member if I don't plan to use the Classifieds/CO-OPs?

    A: No. It's only purpose is for Classifieds/CO-OPs.

    Q: Do I have to submit a request using more than one option?

    A: No, only one option should be used. Submitting multiple request adds more work for me and only one request is necessary.

    Q: How long does it take to become verified?

    A: I normally process the request every Sunday night. Each method is different, explained below:

    A1: PayPal and NetIDme are the quickest methods. These can be processed on the spot, not requiring any other interaction with the member, making the verification complete on the Sunday night after your request is sent.

    A2: Ebay would be the next quickest. This is a two step process. First I verify the eBay feedback. Second I send a PM with instructions to send me a quote via your eBay account to confirm it is your account.So processing for eBay can be completed as early as the same night or the Sunday following after you've sent your eBay message.

    A4: Vouching Member will take the longest. With vouching you are at the mercy of how long it takes your vouchers to respond to my PM. Once this is complete, you will be instructed to send $1 gift to cover the cost of postage and supplies to send a special code to the address you submitted. Once the $1 is received I send the code to your address and await your reply with this code. This process can take 10 days or more.


    Q: How will I know if I'm a Verified Member or not?

    A1: Once the steps are completed, your account is upgraded but I do not send confirmations. This would consume a considerable amount of time, so please watch for the title to appear under your name. Normally, since these are done in the evening, you would see this in the morning when you log in.

    A2: If for some reason your verification fails, you will be contacted via PM and advised of the reason. Once a member is denied, please repair the issue and you MUST resubmit your request.


    Q: Will there ever be other methods for verification?

    A: Yes, if we deem a method to adequately prove a member's identity, we will add the method. I am always open to suggestions but keep in my anything scanned (ID, license, utility bills, etc) that can be manipulated through image editing software will not work.

    Q: Do you read the comments submitted with the form?

    A1: Yes, each and every one of them. I wished I could respond to each one of your comments but it would be very time consuming. The time is used to process more members into Verified Member. I will say at this time, I really appreciate all the thank yous and kudos you send.

    A2: If you choose to express your negative opinion through this comment field, you may find that your request gets filed away as “Never Verified”. Your opinion isn't welcome through this form, there are other avenues available to you to express your opinions (maturely).


    Q: Can I lose my Verification status?

    A: Yes, if a member is deemed unfit for the Classifieds or seems to have trouble following the forum rules, their Verified Member status may be revoked.

    Q:What happens to request that fail to be verified?

    A:When a request fails it is filed away as denied along with the reason for the denial. The application will not be edited in any way to reprocess. So re-submission is required once a request has been denied.

    Q: Can I reapply if my first attempt fails?

    A: Yes, unless otherwise instructed. Some request may have typos or other mistakes that render the request "Denied". It is always required of you to resubmit.

    Q: I don't feel comfortable providing this information, what can I do?

    A: First consider this, the information we are asking for will be required to complete a transaction with other members, so you will be providing this information to them. Second, practically everything we ask for is of public record and with a little diligence can be found without your input. We aren't asking for your social security number, bank account numbers, credit card numbers, or anything of that nature.


    This post will be evolving over time. If you have a question that I have not answered, feel free to post it and I'll add it if I feel it needs to be included.


     
  2. tygertyger

    tygertyger Super Member Verified Member ECF Veteran

    Joined:
    Oct 16, 2012
    Location:
    Fraser Valley, BC, Canada
    Hi! I applied for verification a few days ago using the facebook method but haven't heard anything. If you're just busy, I completely understand.... but I just wanted to make sure my submission worked and that I'm in the queue.... or do I need to resubmit? Thanks for your time :)
     
  3. j0ker

    j0ker Classifieds Manager Admin Verified Member ECF Veteran

    Supporting member
    Joined:
    Sep 24, 2009
    Location:
    MS Gulf Coast

    Yes, I've been working 16 hour days for the last few days, so I'm running behind. Facebook method? We don't have a Facebook method, so I'm not sure what you did.
     
  4. 651stp

    651stp Full Member Verified Member

    Joined:
    Aug 17, 2012
    Location:
    Minneapolis
    hi joker, nice to finally meet you :) i also have submitted a request, the Ebay way. Just curious to see if it went through or not. I understand you are very busy from what you posted so take care of me at your earliest convenience.
     
  5. V8inDamma

    V8inDamma Ultra Member Verified Member ECF Veteran

    Supporting member
    Joined:
    Jun 10, 2012
    Location:
    LOST IN THE CLOUDS-USA
    Hello j0ker

    I wanted to thank you for how fast you got my verification done. I'm sure this time of year is busy for you. So THANK YOU VERY MUCH!!!! Also Thank you for ALL you do around here. My next thing to do is the Supporting member thing. I have been looking around to see if we will be notified when the yearly fee is due. As I'm forgetful and the account I will be using will be my Paypal and I don't keep a lot of money in there. This place is so big I still get lost lol.
     
  6. Dwayzo

    Dwayzo Full Member Verified Member

    Joined:
    Aug 9, 2012
    Location:
    Syracuse, New York, United States
    Wow glad I kept reading on... I was looking for a Facebook method and was like ...! I don't see it! What forums can the unverified post in? This is the first one so far I have found... I admit I have been lurking alot in areas I cannot post sooo... I guess I will continue my search.
     
  7. oldsoldier

    oldsoldier Retired ECF Forum Manager Verified Member ECF Veteran

    Supporting member
    Joined:
    Dec 17, 2010
    Location:
    Lurking in the shadows
    Verification only grants access to the classifieds and CoOps. It does not affect your account in any other way.
     
  8. Michaaar

    Michaaar Full Member Verified Member

    Joined:
    Sep 22, 2012
    Location:
    Pittsburgh
    To be perfectly honest, if you didn't have the verification process I would not even have considered buying something through the classifieds. Anytime you are passing moneys in quantities above a hundred dollars there is a chance of something going wrong, without the means of a moderator or group of peers to condemn actions, scammers are going to take root. Verification is nothing more than an added layer of security, and your verification is both professional and well thought out. Thank you and good job. :)
     
  9. nannasin28

    nannasin28 Moved On

    Joined:
    Dec 11, 2012
    Location:
    usa
    you posted so take care of me at your earliest convenience.
     
  10. Koman

    Koman Moved On ECF Veteran

    Joined:
    Jan 7, 2010
    Location:
    lv
    Good stuff. Definitely cleared up some questions for me.
     
  11. row6969

    row6969 Full Member

    Joined:
    Jan 11, 2013
    Location:
    singapore
    Hi all i have send my verify by paypal pls confirm whether u receive it do i need to resend
     
  12. Killjoy1

    Killjoy1 Ω Destroyer Verified Member ECF Veteran

    Supporting member
    Joined:
    Aug 15, 2011
    Location:
    New Hampshire, US
  13. j0ker

    j0ker Classifieds Manager Admin Verified Member ECF Veteran

    Supporting member
    Joined:
    Sep 24, 2009
    Location:
    MS Gulf Coast

    You obviously didn't read the instructions very closely.

    This is on the form you submitted:

    [​IMG]

    In big, bold, and red letters, it states "If you do not have 20 or more post, do not submit the request". So if you can't take the time to read the instructions and understand that with less than 20 post you can't be verified, why should I take the time to re-explain that to you via PM? The information is provided showing you how to check to see how many post you have. Just look under your name, it says "Post: 11" Any request from a member that has less than 20 post is immediately deleted and I move on the members who read the requirements and fulfilled them properly.
     
  14. NocVision

    NocVision Accessories Supplier ECF Veteran

    Joined:
    Jan 13, 2013
    Location:
    Michigan
    On NetIDme the Standard Account which is free does not give you NetID Social Seal, NetID Email Seal & NetID Web Seal... do we need those (have a Premium Account with NetIDme) in order to become a Verified Member or can we just use the Standard Account which gives, "Unlock other NetIDs & Send your NetID"? (Using the NetIDme method).
     
  15. Sorin003

    Sorin003 Full Member Verified Member

    Joined:
    Sep 21, 2012
    Location:
    Brasov
    I subbmit my verification with paypal for about a week and nothing happend. :) I realy want to get my GG Peny from ECF. :)
     
  16. SpEcTReCHieF

    SpEcTReCHieF Ultra Member Verified Member ECF Veteran

    Joined:
    Oct 19, 2010
    Location:
    Florida
    Mine has been submitted for over 2 weeks but Joker's father has been in the hospital so might be awhile b4 Joker gets back to verifying people. I don't know if anyone else can do it but Joker. Hopefully we will see it show up soon.
     
  17. Sorin003

    Sorin003 Full Member Verified Member

    Joined:
    Sep 21, 2012
    Location:
    Brasov
    Hurraaaaaay,now i'm a verified member and i can search for tresure!
     
  18. Lhartman89

    Lhartman89 Ultra Member Verified Member ECF Veteran

    Joined:
    May 9, 2012
    Location:
    Canal Winchester, Ohio
    I think I submitted mine over a week ago and am still waiting, but I know as SpEcTReCHieF said, Jokers father is in the hospital so he has more important things to take care of. I've been there so I understand. I hope your dad gets better soon.
     
  19. varivapr

    varivapr Senior Member Verified Member ECF Veteran

    Joined:
    Jan 28, 2013
    Location:
    New York
    I submitted my form on jan 28th and I see that people that submitted after me have already become verified. What should I do? There is a good chance I screwed something up even when the process is clearly spelled out. I do not want to create any extra work for anyone. Point me in the right direction if you can. Thanks
     
  20. j0ker

    j0ker Classifieds Manager Admin Verified Member ECF Veteran

    Supporting member
    Joined:
    Sep 24, 2009
    Location:
    MS Gulf Coast
    Actually you sent it on Feb 7th and I haven't caught up to that point yet. When I returned I had almost 700 request waiting for me and they of course were continuing to come in. I'm going as fast as I possibly can to get caught up but when each request takes an average of 4 minutes, it's going to take me a little while to catch them all up. When I have the time to sit down and process them, I'm trying to do around 150 request. So being patient would be much appreciated. As of now I'm at the Feb 5th point and you will probably receive yours within a day or 2.
     

Share This Page