Company name
Viper Vapes
Date of your initial complaint to the supplier.28 January 2014
How did you contact the supplierEmail
Ticket number (if you were issued one)none
General nature of complaintDefective or wrong product
Briefly describe your problem or issueReceived Defective Aspire nautilus heads from this vendor. Holes were punched too closely to rim. But for any reason 3 out of 5 did not work. These suckers are $5 a piece! Emailed once asking what I should do. Waited again after no response ,emailed one more time on Feb 7th and still no response. I'm not necessarily wanting a refund but wanting to know If I should contact Aspire or if they had issues with these already. Makes me mad when one cannot just respond especially after the second inquiry and makes me unlikely to ever purchase from again. Overlooking something once is one thing but brushing off new vaper wanting to help make you money is quite another.
