What happens if shipments get seized by Customs?

Discussion in 'General Vaping Discussion' started by TheColoradoDude, Jul 29, 2009.

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  1. TheColoradoDude

    TheColoradoDude Senior Member Verified Member ECF Veteran

    Anyone have any experience with orders from China being seized? And if so who takes the hit?

  2. ProtoType

    ProtoType Super Member ECF Veteran

    Good question and thread. I wanted to ask this same question, but I was going to ask Ruyan Direct by e-mail. I'll see what the consensus on here is first since I am sure someone has already found the answer before me.
  3. TheColoradoDude

    TheColoradoDude Senior Member Verified Member ECF Veteran

    Shoot them an email and ask? Let me know what they say.
  4. Kent C

    Kent C ECF Guru Verified Member ECF Veteran

    What happens is they send you a registed letter in the mail to pick it up and when you do they haul you off to jail. lol....

    .....(inside joke) - that likely everyone knows by now. :)
  5. BigJimW

    BigJimW Moved On ECF Veteran

    Haven't had a china shipment seized by customs yet, nor have they even PASSED through customs. Probably because the manufacturer I'm now buying through sends it by international courier dispatch in a sealed courier envelope. It is a bit more expensive than standard shipping, but it gets to you much quicker and not even as much as a look at by customs.

    I can tell it never even went through customs because the envelope was still sealed, and there is no way to not fix it if you open it, plus the tracking for the package never once mentioned customs. Package was a bit banged up when it arrived, but the seal was intact.

    Nice to have a known good manufacturer if the FDA decides to blow their wads.
  6. CJsKee

    CJsKee Super Member Verified Member ECF Veteran

    Jim...can (will?) you tell us who you order from? Sounds like a very secure supplier...feel free to PM me is you'd rather.
  7. Applejackson

    Applejackson Super Member ECF Veteran

    Yeah, why wouldn't you just say who you order from so everyone can benefit, including the seller?
  8. happily

    happily Ultra Member Verified Member ECF Veteran

    ruyan direct is the only one I know of that claims no customer responsibility.......there may be other but they state it on their site.........
  9. happily

    happily Ultra Member Verified Member ECF Veteran

    in any case unless it's a giant order your biggest problem is going to be that it sits for months before anything happens with it.........and no company is going to resend until they get a final verdict from customs
  10. framitz

    framitz Moved On

    The vendor I use promises to replace or refund the order. I've had 3 or 4 orders go through customs with no problems so far.

    Quoted directly from the site:
    "We have not Customs' problem, and normally, you do not have to pay any customs duty, If your parcel is stopped by Customs or you can not receive it, we would like to free re-ship it again, or refund the money ( minus the shipping cost) to you."

    None of my packages was opened before delivery, if any had been opened it would be very obvious.

    The responsibility is with the vendor until it is in my hands for any order from anywhere.
  11. happily

    happily Ultra Member Verified Member ECF Veteran

    the problem being if it just sits and sits in customs.........
  12. BigJimW

    BigJimW Moved On ECF Veteran

    Well, ok. Lets hope the FDA isn't watching my back


    BestEcig-Newest Mini E-cigarette|E-cigarette|wholesale e-liquid

    You just gotta be careful what you say in here, especially since the FDA has this big, raging, FDA approved Viagra filled erection to ban these things altogether. I will put my money on the bet they have people monitor this forum. :nah:
  13. Jayhawks

    Jayhawks Unregistered Supplier ECF Veteran

    Well if it is coming EMS/USPS I was informed by my Customs broker that my 2 packages are in the hands of FDA. If they find that my items are illegal in the USA then they will be destroyed.

    Also if you are paying with Paypal or using Discover card or America Express for payment, good luck with a charge back against a China seller.
  14. BigJimW

    BigJimW Moved On ECF Veteran

    Would love to look at the customs agents face when he opens it and sees a great big ball of bubble wrap. :D
  15. framitz

    framitz Moved On

    Precisely;), there is no re-wrapping it, once it's open there is no package.
  16. Jim Davis

    Jim Davis Vaping Master ECF Veteran

    Just so you understand, they will reship or refund if Chinese Customs returns the order to them. It happened to me twice, and they reshipped it under a new tracking number.

    If US Customs seizes your order, your out of luck. You loose. Period.
  17. BigJimW

    BigJimW Moved On ECF Veteran

    Not me pal! I'll just drive out to JFK and DEMAND I get my shipment of the bubblewrap football. It's a collectors item. Then later sue them for damaging it! :pervy:
  18. Kobayashi

    Kobayashi Full Member

    If you product get stopped at customs in most cases it just gets sent back to the seller. Usually at sellers cost.
    As far as you thinking that they dont see whats in your package just because it doesnt look opened is because they use all different type of automated xray and radio active detectors before it gets in your hands. thats why the packages always arrived all beat up.
  19. Jayhawks

    Jayhawks Unregistered Supplier ECF Veteran

    Well there are several of us that have packages stopped and held by FDA/Customs USPS.. And I have been informed THEY WILL NOT SHIP THEM BACK. I know UPS and DHL have sent items back before, but so far USPS and Customs isnt doing it

  20. Applejackson

    Applejackson Super Member ECF Veteran

    I appreciate your candidness and understand your wariness, though I'm quite sure that if/when the FDA ban goes into effect, they're already going to know all the suppliers from other sources (save for a few independent operators) without having to find them here. Thank you though. :) Will definitely be looking into BestEcig.
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