What to expect?- Bestecig order "handed over to customs"

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lee929

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Feb 17, 2009
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Charlotte, NC
My luck doesn't seem so good so far with shipping from BestEcig. Order shipped on March 7 and then went back to the sorting center, shipped out again on March 13th. Beci has been great in checking on the order but she couldnt get a good reason why it went back. She offered a full refund if something is wrong with my shipment when I receive it. Keeping fingers crossed. :cry:
 

nonamebrand

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Feb 28, 2009
69
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Timing Site Status
  2009-03-12 17:00:00 XIAMEN Posting
  2009-03-12 19:22:48 XIAMEN Arrival at Sorting Center
  2009-03-12 20:30:07 XIAMEN Despatch from Sorting Center
  2009-03-13 19:41:00 GUANGZHOU Arrival at Sorting Center
  2009-03-13 21:41:00 GUANGZHOU Despatch from Sorting Center
  2009-03-17 10:26:00 CANADA VANCOUVER Arrival at Sorting Center
  2009-03-17 10:26:00 CANADA VANCOUVER Handed over to Customs
  2009-03-17 11:30:00 CANADA VANCOUVER Released from Customs

Well my package cleared customs on Tuesday in about an hour. I'm in Toronto though which is at the other end of the country from Vancouver. lol

I don't think I'm getting it today, probably Thursday or Friday. The good thing is...IT CLEARED CUSTOMS! =)
 

Extremeodd

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I cant wait its soooooo close. (5 hours away from sioux falls, SD). Im hoping I get it tomorrow.

USPS tracking:
Processed, March 18, 2009, 7:39 am, CEDAR RAPIDS, IA 52406
Missent, March 18, 2009, 7:35 am
Inbound Into Customs
Inbound International Arrival, March 17, 2009, 2:29 am, ISC CHICAGO IL (USPS)
Foreign Acceptance, March 13, 2009, 11:00 am

EMS Tracking
2009-03-13 11:00:00 XIAMEN Posting
2009-03-13 13:12:32 XIAMEN Arrival at Sorting Center
2009-03-13 13:22:17 XIAMEN Despatch from Sorting Center
2009-03-14 18:17:00 GUANGZHOU Arrival at Sorting Center
2009-03-15 01:52:00 GUANGZHOU Despatch from Sorting Center
2009-03-17 02:29:00 UNITED STATES OF AMERICA USORDA Arrival at Sorting Center
2009-03-17 02:30:00 UNITED STATES OF AMERICA USORDA Handed over to Customs
2009-03-18 07:35:00 UNITED STATES OF AMERICA 52406 Attempted delivery

So its obvious the ems "attempted delivery" was a miss-ship. More than likely the standard american to chineese to american translation.

Im crossing my fingers itll be tommorrow!!
 

nonamebrand

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Feb 28, 2009
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Ah I think you're gonna beat me. Actually sometimes when I order items from Montreal (6 hours away) it takes 3-4 days. So I imagine getting something that's all the way in Vancouver will take like a week more. :(

AHHHHH! I can't wait anymore for this thing to arrive. I got the DSE901, USB pass-through, batteries, atomizers and 6 bottles of juice.......and I ran outta smokes this morning...:shock: I might need a few more packs to tie me down. 8-o
 

Extremeodd

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Ah I think you're gonna beat me. Actually sometimes when I order items from Montreal (6 hours away) it takes 3-4 days. So I imagine getting something that's all the way in Vancouver will take like a week more. :(

AHHHHH! I can't wait anymore for this thing to arrive. I got the DSE901, USB pass-through, batteries, atomizers and 6 bottles of juice.......and I ran outta smokes this morning...:shock: I might need a few more packs to tie me down. 8-o

Heh I have the following comming

dse-901 starter kit white (for the wife)
be-112 (dse-801) starter kit stainless (for me)
6x atomisers (3 for each unit)
4x batteries (2 per unit)
2x 35ml med and high menthol (1 med, 1 high)
2x pass-through (1 each)
bunch of cartriges for both (blank)

260 shipped all in all. I cant wait, Im not getting taken out due to a dead atomiser anymore!!!
 

Extremeodd

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Processed, March 18, 2009, 6:35 pm, CEDAR RAPIDS, IA 52404
Processed, March 18, 2009, 7:39 am, CEDAR RAPIDS, IA 52406

Damn it, I wont be getting it today. It has said twice now that it has left the cedar rapids area. Its only 6 hours away, so maybe last night it got shipped over to here. I guess Ill find out by 4ish today.
 

radiokaos

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Mar 11, 2009
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In regards to the OP's concerns.

Would it be possible if you are ordering from overseas to have the seller send it in two shipments (i.e. hardware in one package and carts and liquid in the other)?

I'm curious to hear some stories about the seizure of goods coming from overseas into the US?
 

nonamebrand

Full Member
Feb 28, 2009
69
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Hey guys check this out:

2009/03/19 08:31 TORONTO, ON Item out for delivery
2009/03/17 11:30 VANCOUVER, BC Item was released by Customs and is now with Canada Post for processing
2009/03/17 10:26 VANCOUVER, BC International item arrived in Canada and will be reviewed by Customs
2009/03/13 21:41 International item has left the origin country and is en route to Canada
2009/03/12 17:00 International item mailed in origin country

Anytime now anytime! I'm waiting in my living room lol. I'll be gutted if I miss the initial delivery...(plus I'm outta smokes).

So Bestecig ships to Vancouver...then hands the package to Canada Post...then it takes another 2 days to ship to Toronto. Could take 3 to ship to Montreal.
 

VapeAllDay

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Feb 12, 2009
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Jacksonville, Florida
Hey guys check this out:

2009/03/19 08:31 TORONTO, ON Item out for delivery
2009/03/17 11:30 VANCOUVER, BC Item was released by Customs and is now with Canada Post for processing
2009/03/17 10:26 VANCOUVER, BC International item arrived in Canada and will be reviewed by Customs
2009/03/13 21:41 International item has left the origin country and is en route to Canada
2009/03/12 17:00 International item mailed in origin country

Anytime now anytime! I'm waiting in my living room lol. I'll be gutted if I miss the initial delivery...(plus I'm outta smokes).

So Bestecig ships to Vancouver...then hands the package to Canada Post...then it takes another 2 days to ship to Toronto. Could take 3 to ship to Montreal.

Thats got to be a great feeling, knowing it made it through customs!!!
 

ZambucaLu

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Nov 23, 2008
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Central NY, USA
Looks like I'll be getting mine in a couple of days too. Bestecig doesn't seem to be having any problems with customs (fingers crossed):

Your item was handed over to Customs(UNITED STATES OF AMERICA USJFKA) at 2009-03-19 06:44:00
new-tab03.gif
new-tab04.gif

 
Timing SiteStatus 2009-03-16 21:08:00City of Guangzhou Posting  2009-03-16 21:49:00City of Guangzhou Despatch from Sorting Center  2009-03-16 22:39:00GUANGZHOU Arrival at Sorting Center  2009-03-17 00:59:00GUANGZHOU Despatch from Sorting Center  2009-03-19 06:43:00UNITED STATES OF AMERICA USJFKA Arrival at Sorting Center  2009-03-19 06:44:00UNITED STATES OF AMERICA USJFKA Handed over to Customs

Lu
 

nonamebrand

Full Member
Feb 28, 2009
69
1
Hey guys, I'm having a lot of fun with my DSE901. The pass through seems to work great. I'm charging up one of my batteries at this moment. I'm currently vaping RY-4 which I'm liking. I think I'll try Cola next. I feel no desire to smoke an analog. :D

What I really wanted to tell you guys is, that I just noticed there's a yellow sticker slapped on the outside of my package. The yellow sticker reads, "Opened by CBSA", Canada Border Services Agency. So apparently in Canada they are brave enough to take on Bestecig's packaging. My package spent about an hour in customs. The good thing is that nothing is missing. :)

So I guess they will open packages, but it seems as of now, customs in Vancouver has no problem in letting our stuff through. Be it, equipment or multiple bottles of liquid. :thumb:
 

puff-puff-pass

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Mar 9, 2009
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OK...order from healthsmokeshop was dropped at USPS yesterday morning (wednesday)...I checked the USPS site today and I get a message that says:

"Delivery status information is not available for your item via this web site."

What the hell?! I'm using the USPS "track and confirm" site! Am i doing something wrong? Shouldn't I at least see that it was given to them?
 

Extremeodd

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Mar 9, 2009
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Yay mine came too, Im enjoying the hell out of my 801. Same carts as the old e-cig.com cigarello too, so I can reuse my old stuff (well carts atleast). The wife is liking her 901, got a headache but that happened last time she tried an e-cig. Now I just gotta wait until tommorow for puresmoker to reopen so I can order some flavors!
 

Kevin

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Jan 28, 2009
136
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SW Ohio
OK...order from healthsmokeshop was dropped at USPS yesterday morning (wednesday)...I checked the USPS site today and I get a message that says:

"Delivery status information is not available for your item via this web site."

What the hell?! I'm using the USPS "track and confirm" site! Am i doing something wrong? Shouldn't I at least see that it was given to them?
You did nothing wrong, USPS tracking sucks. Usually only a scan when actually enters the system and normally after it is delivered. Not much for tracking at all.
 
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