FT returns are sent to Miami Florida....FT has best 6 month warranty available anyplace.. Shipping varies by which shipper that YOU choose, and they do provide you options to select from...most all shippers are 7-20 days delivery to either Florida or Massachusetts, once they receive the item from FT...
I suggest ePacket via China Post for most shipping that do not include batteries or liquids....and Singapore Post for built in internal ego type batteries....and USPS Expedited for external 18650 type batteries.....These are REGISTERED AIRMAIL shippers with tracking numbers....never use the free "REGULAR Airmail shipping aka "snail mail" with no tracking and long deliveries..
if Your order is less than $20, then UPGRADE and pay the 50 cents or less than a buck to upgrade the Free "Regular airmail aka "snail mail" to a REGISTERED AIRMAIL shipping as I mentioned above..
Lastly, try an order items that the status states "ready to ship, ships in 1 business day....items from FT are bought from local manufacturers and not normally kept in a large warehouse there and in stock at that warehouse..FT is a retailer only and depends on the manufacturer to get them the product soon...so try and avoid items that state "ships in 7 business days, or "restocking"....if U must have items that are not available soon, then make 2 orders, 1 for available now or soon, and 2nd for later orders..
FT is NOT affiliated with any other websites and does NOT have a USA warehouse..