I know this is a horrible inconvenience that AC and GB have been temporarily removed, and I'm sorry. The culprit is variations in Lorann's cinnamon recipe. They've done something, cut costs by using cheaper material, made bad lots/batches, any number of things, but the end result is a cinnamon that does NOT taste the way it should.
We could be like other businesses and just keep things the way they are and pretend there's not a problem, (which you KNOW we're not about) or we can fair through a temporary inconvenience of removing the product until we can find a proper cinnamon that will be a good or better match for the flavor you've come to expect from Atomic Cinnacide and Geoff's Blend.
This hurts our customers and it hurts our business that two of our best-sellers are currently off the menu. It hurts our business rapport with Lorann's that they care so little about the quality of their product, that noticeable variations on their flavorings are "acceptable". If they don't care about their part, the most we can expect is compensation for their less than acceptable product, but if they are a loosely reliable source for a VERY expensive flavoring, it's in our best interest to pursue another source for a cinnamon flavor whom we hope will be more reliable and provide a more consistent quality.
We've had problems with other flavorings from them that they were wishy-washy to do anything about, and it's sad, they've been around since 1962, have been a important resource in the food industry. Now that business is picking up even more thanks to the whole vaping phenomena, it seems their regard for quality has dropped.
But I will give them time to see how things unfold. In the meantime, they've lost our business on this particular flavor.
We've checked out three other sources at the moment, picked up three cinnamon flavors from one source which were not a good match. Some of our new cinnamon samples just came in from the second source and we've mixed preliminary batches of GB to see if this is a good match. I'll keep you posted. Until then, there are a few more cinnamon samples in transit for testing. We WILL get this sorted out and we'll be sure to put these up on special once we do.
Again, thanks for hanging in there with us while we go through this minor difficulty.