Well, maybe its just me, but when I get a good piece of equipment, I speak just as loud as I would if I recieved a piece of crap. I did place another order with REO today, for accessories. Basically cartomizers (2 with different ohm resistances, and drip tips). I had these ordered from Ikanvape, with new liquids, the same day I ordered my grand from REO, and my battery and charger, but have yet to recieve shipping confirmation or tracking numbers. I am biting my tongue on that one for now, as everyone seems to be a bit sensitive about his company at the moment.