I found your order, I assume its #504 judging by the oncebitten email. You did not tell us which flavor or nicotine strength you wanted for a free flavor.
Sorry you feel this way. Whats the order number so I can check and see if there are any notes?
There are a few things that could have happend, either no juice flavor and strength was given for the free bottle, you did not purchase 3 of the same size to get a free bottle, or we didnt put it in...
What is the order # and the flavor change so I can note it on the order for you. There are 3 of us that are checking e-mail now, I mostly reply to them all but just to be sure it got done let me know on here what you need.
No problem! I'm trying! We really want to stick around and offer a quality juice at a really reasonable price. Everything just got out from under us all at one time between orders - site errors - usps erors -etc and it was just hectic. Things are starting to finally look up for us and I want to...
It was thrown in, I made sure of it... Also there is a tracking number it should have been in that e-mail or on our site if your able to check status there but here it is for you: 9505500020454057000384 it is USPS instead of UPS
Haha thanks for the tip George. I appreciate you guys understanding and not keeping this a "bashing thread" we know we screwed up and have been really trying to turn things around. Thanks guys.
If your order # is 1540 or less but still says awaiting shipment, just give it a bit they are trying to upload all the tracking info into the computer and it will be emailed to you.
OK guys... All orders # 1540 and lower will be completely done tonight and will be picked up tomorrow to go out, looks like the goal of being completely done tomorrow might not happen, but we are getting much much closer and I think another day or two we will be DONE with all orders up to date.
Yes, we are trying to make a come back from this and the mistakes we have made. We want to stick around and still have repeat customers. Hopefully we can earn everyones business again once things calm down. Thanks to those of you who have not given up on us.
All orders under 1300 should be shipped out by the end of the night today, tomorrow we will keep moving and post an update on how close we are. We have been getting the back orders we had to skip caught up and some of us are going forward with the remaining orders to complete the ones in the...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.