You can think what you want man. I know people on ECF have said they love them. I myself have not but after tinkering and making it built correctly, it's a good tank.
You should return it and find a different device then.
Sorry I can't help, you're too angry about it.
I hear ya but bottom line is either sell and move on or take advice of someone who was in that same position you were in and moved on to a rebuild.
GL with what ever you decide.
I hate silica. I do the micro coil method with cotton wick. Search micro coil here on ECF and click either of the two threads. Makes the protank much better IMO. I hated mine until that.
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