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    Batch numbers on bottles

    I'm pretty sure that's correct, MPage. I'm at the warehouse right now and will double check for you when I go to the lab and can check my mixing log.
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    Batch numbers on bottles

    Yes, the batch number corresponds to the date and is then tied to our mixing log which keeps track of flavor and nicotine batches. I decided just to use the date since it would also show steeping time. Every once in a while I find a bottle on the shelf that's a few months old and it's like...
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    Code is fixed!

    Yes, um, WHOEVER entered it meant to enter 12.01 on 3/18.... :oops:
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    Heads Up...Virgin Vapor Sale Coming Soon!

    I know everyone has been begging us to have a sale but I've been, well, scared! I wanted to make sure we had our new facility running smoothly and were caught up enough that it wouldn't cause a backlog and make people wait too long to receive their orders. I finally feel that we're ready so...
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    Good Morning and Chit Chat Thread

    Hi jj2! I LOVE the Tigger pics you post!!! Big hugs to you!
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    Good Morning and Chit Chat Thread

    Good morning! :)
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    What is up with Virgin Vapors? Bad Customer service!!

    All That Jazz, as I stated earlier, the automated e-mail will not reflect the additions made as they were added manually. This issue has been fully and repeatedly resolved. It is unacceptable to speak to other posters here in the way that you have and I will be asking the moderators of this...
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    What is up with Virgin Vapors? Bad Customer service!!

    I didn't see this post until I had already posted. As stated earlier, your issue has been completely resolved and your order shipped in a timely fashion with additions made. I would again request that you treat other posters here with courtesy and respect. I am only replying to you here on...
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    What is up with Virgin Vapors? Bad Customer service!!

    All That Jazz, as I said, the addition to your order has been made and your order has been adjusted and shipped as requested. I can send you an e-mail as well if you would like but you should have received an automatically generated e-mail letting you know your order shipped and giving you a...
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    What is up with Virgin Vapors? Bad Customer service!!

    All That Jazz, you did not need to come on to this forum to get a response. You just needed to be a little more patient. We received your first e-mail last night at 8 pm California time, not two days ago, and your order was already being handled per your request. I understand your concern...
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    Good Morning and Chit Chat Thread

    All That Jazz, as I replied to you in your other post, the first e-mail we received from you was at 8 pm last night, California time, not two days ago. We do our best to reply to all customers as quickly as possible and we ask for your patience as this does take us some time. I am reviewing...
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    What is up with Virgin Vapors? Bad Customer service!!

    All That Jazz, I would ask you to please be patient while I track down your order. Our e-mail records show that the first e-mail we received from you was at 8 pm last night, California time, not two days ago. We do our best to respond to all customer e-mails as quickly as possible but we do...
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    Good Morning and Chit Chat Thread

    Good afternoon! Taking my lunch break and thought I'd stop by to say hello since I missed saying good morning! Hope everyone's having a great day! :)
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    Suggestions for improvements to the VV Website

    Cherrycakes, I heard what happened to one of our customer's orders and just saw this thread and realized it was for you. My apologies! We've only had this happen twice before due to a technical glitch. Our software occasionally drops an order so it doesn't show up in our order queue until...
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    Good Morning and Chit Chat Thread

    Happy er...Monday? Good morning! :)
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    Good Morning and Chit Chat Thread

    Happy Saturday! Hope everyone has a great weekend! :)
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    Good Morning and Chit Chat Thread

    Hiya, Loup!!! So nice to see you! The lab is coming along but it's a lot of work--a lot of red tape with state and local regulations to wade through which is what's slowing us down. It's going to be gorgeous when it's done though. Ah, dancing! I'll make sure to squeeze in at least a few...
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    What flavors would you like to see?

    I'll never look at the dancing man the same way again, LOL!:lol:
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    Good Morning and Chit Chat Thread

    Good morning and happy Friday! :)
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    Good Morning and Chit Chat Thread

    Good morning! Hi Ty! Hi jj!
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