Here is the DHL tracking # for usa shipment: 7743256662. We should receive it in next few days, and ship out all backorders by end of this week or early next week.
It is amazing to see how fast it is to ship from China to UK. The shipment to our uk office was posted on the same day as our USA...
We will replace the whole unit because we do not have spare top caps.
For those who scratched the top caps, yes we can still replace the whole unit for you but you need to pay for the top cap. We have not decided the price yet.
Yes we will replace the few ss vtubes that got Chrome top caps. Please just contact our support team. As we said earlier, please do not use destructive method to check it is ss or not. You can tell by comparing the colors between the top cap and the body. The chrome top cap has a subtle bluish...
They have a lot of holidays :) We got news today that the 3rd batch was also shipped today! It looks like we are going to receive both the 2nd and 3rd batches at the same time in a few days...
We were also surprised our thread was auto closed and moved by a guest! Here is the answer from ECF: "It was a new splitter plugin installed - it has been turned off for now but its being discussed whether to re-implement it. The Forum Manager suggests that you close your thread and start a new...
Hello, yes just got news from the factory. The good news is the shipment was picked up by the forwarder/carrier; the bad news is that it is still stuck in their warehouse because they are still in holiday until the 6th - some take a whole week off! This means we will get the shipment next week...
Hi homedude, this is quite odd. I guess the only solution right now is you treat it as a physical exercise for your thumb and continue to click it for a few more days until this problem disappears or until we have replacements available :)
Indeed we may have to give up on this copper idea/production unless customers can accept the fact that copper will turn green at certain point no matter how you coat it, or unless some experts like you can give good solutions on the coating :)
Hello Gimpy1261, please take a picture of your vtube and email to support@apolloecigs.com. We will work with the factories to fix this few mix-up issues by sending out replacements asap. In the mean time, this Chrome cap does not affect the vtube functions, so you can continue to enjoy it before...
Hello Sissylala, this does not mean your bottom cap is not ss because the spring on it is very magnetic. Sorry about the airy draw issue with certain accessories. Do you mind returning it to us and we refund your money? Thank you.
Hi KeysBum, thank you for your suggestion. Can you draw a diagram and pm us? We want to make sure we communicate correctly to the factory. They told us it is really the CE4 problem because all other standard joyetech stuff works on it no problem.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.