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    Christmas Sale | Greenhouse One

    Hi everyone! Greenhouse One is now having our annual Christmas Sale. Enjoy 15% off your entire order with coupon code: HOLIDAYS Sale ends on January 5th, 2013 Cheers, Tim
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    Send emails to info@greenhouseone.com

    tim@greenhouseone.com has now been fixed!
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    Hi Tim, please can you help me looking into my order?

    Pm'ED newborn! Hi Kato, I am sorry if you email went unanswered, we have been having some email troubles as of late. I have PMed you for details. Tim
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    Just got part of my first order......passthrough not working?

    Glad to hear it went through properly this time. Tim
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    Just got part of my first order......passthrough not working?

    Hi Michelle, PM'ed with requested info. Tim
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    Hi Tim, please can you help me looking into my order?

    Hi Newborn, I have started an inquiry on this package with our shipping company. It is however likely delayed by the holiday rush, we've also seen packages via Airmail delivered after a little more than two months to customers in Canada so not all hope is lost. I will let you know what our...
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    Hi Tim, please can you help me looking into my order?

    Hi Newborn, I will have chinapost look into this but unfortunately, it does appear like your package was denied by customs. If you receive a the Health Canada letter, do let me know. Tim
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    Send emails to info@greenhouseone.com

    Hello, Anyone trying to get in touch with me, please send your emails to info@greenhouseone.com or send me a PM here. My personal email currently down. Thanks, Tim
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    EMS and Airmail Delays due to leadership change in China | Greenhouse One

    Thanks for the recommendation, DHL will be implemented into our system soon. Tim
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    Coupon Codes | Greenhouse One

    EDITED! Sorry about that.
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    EMS and Airmail Delays due to leadership change in China | Greenhouse One

    **Update** We are still experiencing difficulty with orders containing eliquid with Chinese customs. We continue to recommend customers split their orders up between eliquid and hardware if you need the hardware quickly.
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    Coupon Codes | Greenhouse One

    Coupon code ends on Nov 30th.
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    Coupon Codes | Greenhouse One

    Use: NOVSALE for 10% off your entire order! Tim
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    Product Suggestions | Greenhouse One

    ego-c twist batteries are now in stock!
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    Just got part of my first order......passthrough not working?

    Our team has confirmed it is indeed coming back to us. The package will be resent for you shortly, as requested. Tim
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    Happy and then let down..

    I am sorry to hear that as I do see an order note on your order for replacements. I will have our team send them separately to you this evening. Tim
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    Just got part of my first order......passthrough not working?

    I have sent you a PM.
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    Just got part of my first order......passthrough not working?

    Hello, Our shipping company says it is likely delayed, as it does show the package cleared customs. If it were sent back to us, it would not show being released from customs. It should arrive very soon. Tim
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    What is the status of my order number 14327 dated 6 Oct 2012

    Glad to hear this package arrived safe and sound. Cheers, Tim
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    Tracking Problem on order # 14440 placed on 20 Oct 2012

    Hello, All of our packages are now forwarded to different provinces to leave China and are no longer mailed directly in GuangZhou due to customs so we are noticing delays in tracking but I will definitely have this checked out for you. Tim
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