Hey better. We were having an issue the other night with a friend of mines Cobalt. Misfiring etc. What Mike had her do was take the spring out. Bend it almost in half and put it back in and it fixed it no more misfires. And if you are using a fat wick, i prefer a 3 wrap of 32 gauge for a nice vape.
It wasnt my full intention to upset ABNS but i guess i did. I was just hoping he would notice and get in touch, then in thought to PM him and ask if he was going to send it any time soon. It was late, My apologies hopefully it should be resolved now though and no hard feelings.
I will have chops hop on here and send you a PM on monday when we get into the office, It is possible over time that top cap got worked loose i have seen it before. He can get you an RMA number and we can take a look at it for you.
Born, I just got off the phone with Mike. Your package is indeed one of the ones that has not been shipped out. He did get your most recent message and will be in contact with you as soon as he can.
and like I said before I will bring it to Mike's attention that you are missing yours when i speak to him. That is the most that i can do at this point in time.
Born... let me say it again.. his phone number is listed on the HOH site.. contact him. Also.. you like many others may have put a wrong digit in your phone # or address so he actually has no way to contact you... it happens to me all the time and the product has to sit on the shelf until that...
Oh and Brian, you arent the first one to have a red sidewinder ;) aboynamedstacey got one because he was upset about his black sidewinder leaking and making a short or something.. So Zen sent him a Red one. Funny thing about that stacey guy though.. He never sent either me nor mike.. the black...
Tiff, Sorry to hear about your loss my Condolences.
As far as the Bam's go.. Call Mike at the number on the HOH site and get it squared away. He will take care of you. I know from experience.. that people get their addresses WRONG all the time and the same with phone numbers.. I try to call...
Messages are answered M-F and you will get called back when they get them all out on Monday. We can exchange it out if the site said 6 months back then. But since we have slashed the price as low as possible they no longer carry that warranty. As for it snapping off how did it happen. Because...
Well on a positive note guys... :) Our next shipment of Zen's should be shipping either Saturday Morning... and if it doesnt get shipped then i will get shipped express on Monday. So.... That means... Black, Silver, Red and Blue Sidewinders will be here :) Along with SS Zenesis Mini APV's :)...
yes in the coming weeks we will be getting all zen parts in stock. as for whats coming? Mid next week all the colored sidewinders should be heading out from rochester. then some time after that mini's should be coming in.
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