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    Merged old sticky threads (3)

    By the way his name is Ethan but we call him "NEO" around here.
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    Merged old sticky threads (3)

    This person is very qualified and works for us here in Fort Worth :) He will be posting updates on inventory, shipping updates, and more general Janty news. We hope that this will lead to a better communication channel with our customer base. Ludo and I will still be here as well!
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    Merged old sticky threads (3)

    Thanks to LUDO and JEFF! I'm happy to be a moderator for JantyUSA's forum. I look forward to working with you both in an effort to improve the lines of communication between supplier and customer. If anyone would like to contact me, feel free to PM me or email me at: Jantymod@jantyusa.com.:rolleyes:
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    Merged old sticky threads (7)

    @ Ben... No need to worry... We received your order and will get this right out to you. @ Gashin... Not sure who you are but surely you can find better places to post than our private Janty forum. @ Ludo... I agree, this thread sucks :)
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    Merged old sticky threads (3)

    Yes, any outstanding replacement parts will be shipped out right away. The new PCC's will be compatible with the Dura C batteries.
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    Merged old sticky threads (3)

    More Cappuccino will be here on Friday.
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    Merged old sticky threads (3)

    Smokeum, Definately not out chasing the Easter Bunny but that does sound like fun. Please send your email again... I can't seem to locate it. Jeff
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    Merged old sticky threads (3)

    Folks, We have Dura C sets back in stock and ready for immediate shipping. All pre-orders will be shipped this morning and you'll receive tracking information via email. We have some exciting accessories on the way also that should be here later this week. As soon as they arrive I'll...
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    Merged old sticky threads (7)

    Candy, Have you ever ordered from us? I'm not recalling having dealt with you before.
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    Merged old sticky threads (7)

    Folks, we've been in contact with this individual several times and have issued a full refund for his purchase. There was some confusion as his paypal payment name/info did not match up with any of the other correspondence we received. As most of you know we are not a "Ripoff" site and try our...
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    Merged old sticky threads (3)

    We are currently sold out of the Dura-C sets... You may still purchase a set on our website as a pre-order which will be shipping out on/around April 18th. Thanks, Jeff
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    Merged old sticky threads (3)

    Hey everyone, With the arrival of the latest batch we have a lot of catching up to do. We'll be shipping orders around the clock for the next several days and it will be difficult to keep up with emails. On Saturday morning we will do our best to respond to emails from everybody. If your...
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    Merged old sticky threads (3)

    GotVape... Yes, we have already to begin shipping. As soon as we run out of them we will take them down from the site until more arrive.
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    Merged old sticky threads (3)

    Atomizers are under warranty for 6 months and batteries for 3 months. To the other question... Yes, we will be selling spare atomizers as well.
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    Merged old sticky threads (3)

    Folks, The Dura-C's are being delivered today along with a ton of liquid, carts, accessories, etc... This should put our stock back to full capacity and orders will begin shipping immediately. The Dura-C sets are available for order on our website and additional accessories will be posted...
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    What in the hell is wrong with Janty???!!!

    J W, If you would return my calls/emails I'm sure we could've taken care of this by now. Jeff
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    What in the hell is wrong with Janty???!!!

    Attention Customers and Forum Members: I understand and realize that many of you have been awaiting products from us and responses to your emails. I wanted to take a few minutes out of my day to better explain our current situation and the steps we are taking to improve our service from here...
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    Janty Problems

    This is completely insane Walrus... Tell me where on your paypal transaction there is ANY record of your order number, NOWHERE. We do not do the shipping through PAYPAL either, we have an account with Stamps.com... I have to manually input the shipping information into PAYPAL for the dispute...
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    Janty Problems

    There are acutally no lies in this Walrus. Your real name which is what the dispute was filed under had no mention of "Walrus", this forum, or your order number. I had no idea who the dispute was even coming from other than your real name. As to the shipping tracking number... It's common...
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    Janty Problems

    Attention Members: If anyone is awaiting a refund for a backordered product, and has not received it yet please contact me immediately. You can PM me on the forum or email me at info@jantyusa.com . All refunds have been processed and should be cleared through Paypal. Again, our apologies for...
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