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@Chea..those are Singapore Post tracking terms...your order was received in Singapore (received by customer) and then despatched to your country (Canada)..Canadian Post and most countries postal do NOT track packages received from China and Singapore..SG Post is very reliable and you will get...

FT now does ship external 18650 batteries etc to the US using UPS/Fedex shipping, but bits not free and a bit costly..and some other countries are getting EXTERNAL batteries shipped to them with Post NL shipping from other vendors..INTERNAL batteries are no problem from FT to most any country..

August 8 and FDA changes and regulations are NOT affecting shipping at all to the US...shipping is always fastest in the summer months, when no big holidays in the USA, China, or rest of the world , such as Chinese New Year (Feb) and Christmas (Decemeber) worldwide... however many Chinese...

U can get rebate points of 11-12-13-14-15-16-17-18-19 dollars..they are NOT only in increments of 10's..20-30 etc..U can request to convert as much as U wish, as long as U have at least 10 rebate points....for example U may have 17 rebate points and convert all 17 to a $17 gift certificate...

Latest news from China retailers is that Turkey Customs is NOT allowing any Ecigs or eCig related items into their country..so whatever U try and get in, put it in your checked baggage and NOT on any carry on bag..

Internal batteries has 2 options to ship to the USA...external batteries currently has none due to the April 1st ban on all passenger planes, which clearly impacted the whole world..but external batteries can be bought in the USA at some online places for the same price as at FT, and with no...

EVERY order I have received in 3 years at FT using various different shippers, has ALWAYS had my correct FULL address including the zipcode..and U can see the package and shipping label which has a picture of it in your account at FT, when they send U the shipping email confirmation....so if...

FT does sell internal batteries and ships to most all countries, unless your Customs won't permit it..External batteries are also available to some countries , mostly located in Eastern Europe..the recent ban of External batteries on passenger planes stopped their worldwide shipping availability..

Yes, FT is only a retailer, not a manufacturer..they sell authentic products purchased from the OEM at and below MAP prices, and clones made locally..they are located in the middle of the manufacturing area in China..FT also does provide Drop Shipping services to its customers, if they set up a...

IN Stock means that FT expects that particular sku/item to be delivered to them within 24 hours...it does NOT mean that others who ordered before you and have been waiting, will be passed over, and you will get your order shipped BEFORE them..BUT, most items IN Stock, are assigned to your order...

Your items were delivered to you on June 16..you must be patient when ordering from China..and Turkey (your country) Customs is very strict regarding eCigs..and China Post is the most strict shipper of all at FT..and in the future when you post, have the courtesy to follow up and provide members...

3. What are rebate points? What are rebate points? You can exchange for a $10 gift certificate for every 10 active rebate points collected. To use gift certificates, simply enter them during checkout, under payment options. Gift certificates are non-refundable but are otherwise good as cash...

FT FAQ's... Do products come with warranties? Unless otherwise noted on the product page, product warranty is 6 months counted from the date of initial shipment of order. Within 3 months after initial shipment of order: Upon returning, defective items are replaced and shipped back to customers...

External batteries are not shipped to most countries now, including the US..but there are some that do have shipping available to them via Post-NL...and USPS and most domestic shippers in most countries, no longer tracks most anything from China..there are a few exceptions like EMS and DHL...

to convert your rebate points to a gift certificate, contact customer support at FT here.. Login: FastTech

Chinese New Year was Feb 4-14 and FT was closed...some manufacturers are still trying to produce the items and get them to the retailers like FT that does NOT keep a large inventory on hand ..shippers are also all backlogged and tracking is awful from China, just like it is domestically in most...

if U find that 17track or others do NOT work in your country, its because these trackers along with your own country tracking, are no longer available once your package "arrives at destination country"...Canada and some other countries started this a couple months ago..until it reaches "out for...

17track works just fine , even with the update..

No it was NOT a faulty number...its a new thing with Sweden Post.....here it is explained by the FT staff.. Hello, ferongr. Sorry for the confusions. Due to post office made changes on the procedures of shipping packages, all the packages shipped via Sweden post registered airmail will come...

There is NO shipper that has an XX at end of their tracking number....yes, something is strange and Sweden Post has been SE for years..contact FT and provide them your ORDER number and ask about the strange TRACKING number... Login: FastTech