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How can I do that from ECF? I've spent an hour trying to find a link to private messages. Send me your email and I'll respond with info I already sent.

Hi Fran, can't find a link to PM a member, never needed to do that before. Can you help?

That was less than helpful. Warranty claim form returns errors in Chinese. I don't speak or read Chinese and can't submit the form. CATCH22. Get creative, find new ways to avoid responsibility for your defective products.

Yes, but it was a while ago. I'll open another suppor ticket to assist you.

Hey Chelsea, still waiting for a response on my reports of 100% failure rate with my three (3), yes all 3 failed within warranty, pm80's. Since these failures indicate design, engineering and/or support deficiences, I'm thinking of just shipping all three back to Shenzen via COD. I have a...

Thanks for replying.

Thanks for the reply. Did that weeks ago. What's the status of my request for warranty replacements?

Thanks for the reply. Yes, the reviews I found addressing the leak issues was less than useful. Advised user to check the fill port rubber seal to assure it is tight and to to make sure the coil is fully inserted.

You should have received yours by now, has it started leaking yet? Does it still power up with the fire button or do you need to plug in the charge cable? I have 3 only because I was a Vaporesso buyer for a long time and usually satisfied with their products. This one is a swing and a miss, all...

Hi, great design, not so great execution. I own 6 Vaporesso mods, 3 of them are PM80. All 3 PM80's leak juice into the well. Two have stopped powering on with the fire button, must plug in charge cable to turn on. Even then it comes up set at 5w, can be adjusted but settings won't keep. Need to...

Pls allow me to intrude in this convo. I've been through this twice since January. The biggest problem is radio silence from Vaporesso. I have several Vaporesso vapes and they are reliable. The PM80 is a great design and performance is amazing, when it works.

Thanks for the post. I have the same problem, with two different PM80's. You confirmed my belief that there is a defect in the mod that produces that result. I think it's due to the pod leaking and juice seeping into the circuit board space causing shorts are otherwise disrupting operation. No...

Vaporesso_Chelsea Good design, good performance, not worth much if it only lasts a few weeks. More like an overpriced disposable. Really disappointed, I own other Vaporesso devices that have worked great for years. So, how about letting me return the two that failed for your QA/Engineering...

My advice to you is to lean in a different direction. I now have 3 PM80's. Two leaked so badly that juice got into the case and was till seeping out the following day. Of course those two PM80's showed the same defects, leaking juice; can't power up with fire button, would only power on with...

FIRST: I have 3 PM80's and two of them died within 2 months of use. Won't power on unless charge cable is plugged in and turns off when charge cable is unplugged. Won't retain settings. Love the design and the vapes, clouds are good. Second: Leaks! All 3 leak into the well. Looks to me like...

Hi, Chelsea. Bought a PM 80 kit a couple of months ago and I like the product. Since receiving my order I've been using it daily, until last week. That's when I dropped it for the second time and found a bunch of juice in the pod holder. Cleaned it up and the next day found juice leaking from...

Thanks for a well written, thoughtful review. I've had one for a few months, attracted by the design and battery life. Here are some cons I discovered: The non-removable drip tip gets really hot if I take several pulls in rapid succession. I too like a cool vape and run this below the...