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Your reply just proved to me that you did NOT read the entire thread. Did you see where he blatantly lied about offering me some 30% discount which he never did? Did you see where he accused me of "threatening" and "belittling" him which never occurred? Did you see where he stated he...

So true and I wasn't even asking him to reship it right away, only wanted to know when and what he will do in case this is lost. I think it's ,much easier to give decent customer service in the first place than to take the time to lie and make up stuff to save his face. In regards to your point...

It's ridiculous for him to think that I was complaining about something I was getting free. It's just like Lynn said, this fanboysm really narrows your view in things I guess. Thanks for pointing that out

Thank you Lynn... I will take your advice on this

However I must respond to one of your quote since this is a new one You wrote "Was this on your main order or one of the samplers? If they are out of the main juice, then yes, they should have contacted you and not substituted for something else without your consent, but if it was on a 3ml...

I just read this spaky277. I would like to ask David@FSUSA who is most certainly reading this thread and pretending not to. If you have nothing to hide, may I post the emails that went back and forth from us? Just in case you pretend to not read this thread anymore, I am going to PM you...

In my case, I started "questioning" him about 10 days after the order was made. or is not that patient enough for you?

I really wish people would take the time to read the whole post if they feel that they have something to add. I never told him he was responsible for the delay in shipment, nor did I ask him to send out a replacement in 5-6 days. From the beginning when it reached about 12 days since the day...

Thank you tiburon, sdh. You wouldn't believe how many pms i received from who were treated like crap from fsusa. Most people never bothered to post their rant because they didnt want to fight off the fanboys just to get their point across. I dont think thread should die especially if there...

So david u keep avoiding the answer to two very simple question. Why did u state here that u offered me a 30% discount when u never did? Why did u accuse me of threatening u when I never did? Like I said before its one thing to have a bad customer service but u make it personal when u lie...

Thx for the insight SDH. I just found and read the thread ( for anyone interested, its on the 5th page when you search by "diacetyl" ) I'm just glad that I didn't make this post on his sub forum, he probably would have locked this thread as quickly as he did to the "diacetyl" thread.

Just a quick note to people who are thinking of buying BWB waffle. At first they may taste a bit chemical and funny... At least mine did... But when I tried it like 2 weeks later, it is no joke!!! Crazy buttery waffle taste explosion in your mouth!!! I went through about 8 mg in 3 days and I...

I would love to try it but it's been out of stock for like 3 weeks =(

Ok a little update. Since this is like the longest complaint thread on FSUSA, I have been getting some PMs Looks like I am not the only one who had trouble with FSUSA and some people are pretty happy that this thread has so many views. Apparently one member of ECF had trouble with FSUSA when...

Here is my review on my first order from them. Shipping and Delivery Shipped within 2 days, received within 4 days. Excellent service here, really shipped when they told me it shipped ( unlike some other companies I bought from before) 5/5 Customer Service Don is very nice to work with, very...

Hello Ma'am Please dont make it sound like I am upset because the USPS delayed it for a week. Also I NEVER asked them to send out a replacement because the shipment was delayed a week. All I asked FSUSA is that they tell me what they will do when they decide that the shipment is lost and how...

And tell me, exactly how did I "threaten" "belittle" you? Exactly in which words did I manage to pull that off? I offered to send anyone that contacted me the EXACT transcripts of the emails that went back and forth from me, can you do the same? If you say yes, I can set up a website in 5...

Hello OP here. Yes I did get my package yesterday and I am glad it was finally sorted out. However there is a few things I want to state. FSUSA stated that he offered me 30% discount on the next order, NOPE never received anything like that and I told him over the email to stop lying on the...

Grim but in my case i never got my pizza...... Sent from my Droid using Tapatalk

So godzilla those two big orders u made, if u never received it and the merchant proves that it arrived at the sorting facility u would be fine with never receiving what u paid for? Sent from my Droid using Tapatalk