I just had an issue with my PT as well and it was very quickly resolved through customer service. Just open up a ticket V4L :: Support Ticket System and I have no doubt this will be taken care of
I wish you the best of luck in your new smoke-free life...I haven't had a cigarette since I received my kit...V4L is definitely the way to go, you just can't go wrong with the amazing product and the awesome customer service!! Welcome!!
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