Alice in Vapeland - Incredible Customer Service!!!

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Black Strat

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May 8, 2012
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Idaho
I made my fifth order a few weeks ago and inadvertently selected 0 mg nicotine. I had not realized this until I received an email from Nicole at AiV asking me if I really wanted 0 mg since I had always chosen 11 mg. Wow! I have a feeling many or most juice vendors would have simply shipped me what I asked for.

The mistake was mine but AiV went the extra mile to ensure my order was correct. Additionally, there was a private message mentioning some of our email conversation.

Customer for life!
 
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