Another Friendly Update from PS (4/7/09)

[CaSHMeRe]

Hey Everyone ...

At the point where everything starts to iron itself out, we get hit with customs issues ...

Going Over the Latest of the past week.
1. We added a new employee that will be taking head of all of our customer services issues/emails/etc... Her name is Casey and she is 100% dedicated to Customer Service. She does nothing BUT customer service (no packing/shipping/billing/etc...). We are hoping to get back to the old days where responses were almost guaranteed within 2-3 hours. I hope everyone welcome's her like we did!

2. Cash Liquid has made it safe and sound and will be back in stock by the end of the week.

3. Shipments of Pilots/Pens/901's/PeeWees/etc... have been STOPPED. We have no further information at this time, and they are currently detained by US Customs until we know further. As soon as we know, so will you.

Thanks
CaSH

 

[ShimmyPrincess]

Thanks for the update.

 

[captiancd89]

thanks much cash, does that have any effect on the orders that we have already placed for Pilots/Pens/901's/PeeWees?

 

[CaSHMeRe]

thanks much cash, does that have any effect on the orders that we have already placed for Pilots/Pens/901's/PeeWees?

Nope Check your PM's Cap

 

[Idahojo]

Wow that's a bummer on the stock. Hope you can get it straightened out. Will this affect juice in the future do ya think?

BTW Welcome Casey. Will you be Cash's Casey or Casey Cash. LOL

 

[chicagobrad01]

STEVE!!!!
Can you PLEASE check your PM's.
I sent you a PM on 4/4 with the SAME info in it that was in a email I sent to info@puresmoker.com.
I keep getting replies from Casey saying my emails have no text in them. Not sure what the problem is, but I would really like to find out why I only received half my order from 3/30.
Order 13012
email Ticket#887-4868
Missing Items are 2 - 50ml Riskee Yuice 16mg & my free gift
Thanks Steve!

 

[CaSHMeRe]

will take a look at it now Brad

 

[CaSHMeRe]

weird Brad ... There really is nothing.

We'll get the juice out to you ASAP Brad ...

Thanks Bud

 

[chicagobrad01]

Thanks Steve!
I CC 'ed myself in those emails I sent you guys and I received them just fine on my end...text and all. Haven't had any issues from anyone else I've sent to....I'm stumped!
I re-sent several today as well using different browsers & different email clients just in case, so somewhere at some point there's gonna be about 7 emails from chicagobrad01....lol!
Thanks Again!

 

[GotVape?]

you didnt mention anything about Bada Bing, Will u be getting those?

 

[Khandurian]

Ugh, you cant get parts in, other vendors are raising their prices. Im actually LOST on what to do now.

 

[Mikki]

Im really wanting one of those penstyles from Puresmoker.com Can't wait til someone holds border control hostage or blinds Customs with a smoke bomb, "Let OUR ECIGS Go"..... as I wave Old Glory....... hohummmm

 

[Spiceweasel]

3. Shipments of Pilots/Pens/901's/PeeWees/etc... have been STOPPED. We have no further information at this time, and they are currently detained by US Customs until we know further. As soon as we know, so will you.

And so it begins... Curse you FDA.. you wimps....

 

[Mikki]

Yeah, what weasel said! You had no prob with the "lung cancer, asthma causing," tobacco smokes, FDA (Forgetful Dumb Ashes). Ok, I better take a break, I hear "Mr. Nic", my new buddy calling me for a vape break!

 

[Tallulah]

Yeah, what weasel said! You had no prob with the "lung cancer, asthma causing," tobacco smokes, FDA (Forgetful Dumb Ashes). Ok, I better take a break, I hear "Mr. Nic", my new buddy calling me for a vape break!

What are you talking, "a vape break"? My penstyle is a perpetual hooka.

 

[Mikki]

Tallulah tooo funny

 

[Fern]

Steve, I just recently learned about vaping and placed an order for three pilots last night. Since I was able to place my order, I assume you still had some in stock, so that means my order should be okay, correct?

 

[silkie]

Just received my ship notice for the pilot hybrid. I ordered on the 3rd, so I am a happy camper. Now I just need to get some extra batteries for it.

 

[captiancd89]

i just got shipped on a peewee hawt

 

[Vroya]

So I got my starter kits just in time...

Question - will you be able to get parts through customs? Can't stop "batteries", and the atomizers could possibly be labeled as "electronic heating elements"... There has to be a creative way around this. Doubtful most customs agents would recognize most parts if they were creatively (mis)labeled.

I'm surprised that it was the vaporizers that were held up, I would have expected the juice to be the first thing to go.