Are Puresmoker's pull down menus screwed up for everybody?

Status
Not open for further replies.
Are we addicts or what?

The other day, I spent the ENTIRE day on the site, constantly refreshing my screen every 5-10 minutes waiting for the stock to be available.

Once the stock was updated, I bumrushed the place and put in 3 orders totaling over $250.00 bucks!

To my surprise, all my orders are on their way!

Yeah Pure Smoker !!
 

Programmer

Senior Member
ECF Veteran
Mar 4, 2009
136
1
Des Moines, Iowa
First time I visited their site I was wondering what was wrong with my browser as well. I spent a good 5 minutes troubleshooting javascript and what not before I realized what was going on.

I would strongly suggest he changes things so it says 'sold out' when it is so. Some of the products _do_ say 'sold out', those without dropdowns, so it is extremly confusing to a visitor.
 

UkUsa

Super Member
ECF Veteran
Dec 15, 2008
511
1
Smalltown Iowa, USA
Bitfi3nd If you want some suuplies of 36mg check out www.vapornine.com
I think he has almost every flavor he does in 36mg. Quick shipping and $10.00 for ml. That's the only size he has right now as he is just getting going. Shipping was fast, i ordered on wednesday, it shipped from Florida that afternoon and was in my mailbox in rural Iowa Friday at noon.

I've only got two flavors but i know Grimmgreen reviewed the vanilla and rebull and liked them both.
I have the C Cola and Carolina tobacco both in 36mg. The cola is ok but i cut it 50/50 with vg and added some marshmallow lorann flavor. I really like it now.
 
First time I visited their site I was wondering what was wrong with my browser as well. I spent a good 5 minutes troubleshooting javascript and what not before I realized what was going on.

I would strongly suggest he changes things so it says 'sold out' when it is so. Some of the products _do_ say 'sold out', those without dropdowns, so it is extremly confusing to a visitor.

In another forum, he did explain himself to another user as to why it is set up that way. If I recall correctly, it has something to do with the way the database with regards to his inventory is set up in the system. He mentioned something about a "Parent" and "Child" relationship among the products. For example, If he has let's say Pilot kits in stock but no parts, when you try to purchase individual parts, if there is no option available in the drop down list then that particular part is out of stock. The pilot is the parent but the atomizer for example is the child.

He admited that it is a liitle weird but that is the way the system is set up so that it can be easier for them to keep track of inventory.

Although I am in agreement that it can be frustrating to us customers, however, imo, his great customer service makes up for this small and minor (imo) weak area.

Other sites dont even tell you it's out of stock and allows you to go ahead make and order like for example JantyUSA, I went ahead and put in an order for a kissbox. Waited 2 days and it was still "Processing". Final after I emailed them to find out what was going on, I got an email back saying that they were in back order and that as soon as they get the shipment in, my order will be shipped out. The next day, it was shipped out :)

Look on the bright side, It's been over a month that I have yet to resolve an issue I am having with ePuffer and it's EAZE Magnum. Dam thing been sitting at home in the box totaly useless while I wait for an exchange to come in the mail. The last exchange I had with PureSmoker, the matter was resolved in 2 days.

So go figure.

Max
 

Programmer

Senior Member
ECF Veteran
Mar 4, 2009
136
1
Des Moines, Iowa
That parent/child thing, while interesting, is not a good excuse. It would take even a newbie programmer all of 5 minutes to fix. Perhaps he's using off-the-shelf software and that's what *it* does, fine. Pay someone $20 to fix it. Their time spent answering emails from confused customers has got to be worth $something.

Heck I would do it for an atomizer.
 
That parent/child thing, while interesting, is not a good excuse. It would take even a newbie programmer all of 5 minutes to fix. Perhaps he's using off-the-shelf software and that's what *it* does, fine. Pay someone $20 to fix it. Their time spent answering emails from confused customers has got to be worth $something.

Heck I would do it for an atomizer.

LMAO, That is funny,

Although I am very computer literate (CompTia Technical Trainer, MCT, MCAS) my programming skills go as far as what ever little Cobol I can remember from college (lol).

Really, I dont know what to say other than, they still are growing and taking constructive criticism into consideration. I mentioned to them on another thread (on another forum) to have changes made to the wish list and among other things, the "Out of Stock" issue. Steve did respond and will look into it when they are ready to start upgrading their software and IT systems. For now, they are just focusing on the big move from California to Tennesse.

Let's see what happens in the next few months. I for one, will not let something like that stop me from doing business with them.

Max
 

Flitzanu

Ultra Member
ECF Veteran
Feb 9, 2009
1,119
9
48
Tulsa, OK, U.S.A.
www.myspace.com

Figurehead

Ultra Member
ECF Veteran
Jan 21, 2009
1,240
4
57
Las Vegas Nevada
www.myspace.com
The only fierce I saw today was the apple and french vanilla. I grabbed the apple one so someone else must have got the other >.<; I'm still waiting on the pink 901 to come back in stock. I've already started trying to build up a juice stock for myself....


I just might have an available pink 901. I just got my order in today & I ordered one for my girl friend. She broke up with me yesterday by e-mail. Guess who isn't getting her pink 901? If I decide to get rid of it I will let you know.
 

Tasdad

Senior Member
ECF Veteran
Jan 8, 2009
186
0
50
Pittsburg, KS
I just might have an available pink 901. I just got my order in today & I ordered one for my girl friend. She broke up with me yesterday by e-mail. Guess who isn't getting her pink 901? If I decide to get rid of it I will let you know.

Great. Now I have an image of Figurehead vaping a pink 901 stuck in my head. :D If you don't sell it, it has to become your new avatar!

Breaking up over email? What has this world come to?
 
Status
Not open for further replies.

Users who are viewing this thread