Awesome customer service

[Mroutlaw]

I just want to say thank you to Kick Bass Vapor. I bought a bottle of Joosey Fruit from them about 2 weeks ago. When I got it, I tried to use it and the dropper didnt have a hole in it and it popped off and I lost half the juice. Now, this was a brand new bottle, so it never had a chance to steep. When I tasted it, it tasted like wax.

I emailed kick bass, and they sent me a brand new bottle for free.

I just tried it today and its awesome.

A big thank you to both of you. That is the way to treat a customer. I will definitely be ordering from you again as well as recommending you

 

[zbasspro]

Glad that was the problem and happy to help, sorry for the delayed shipment as we were closed for a few days for inventory at that time.

 

[Morfeeus]

boB and Missy are tops for sure!

I just want to say thank you to Kick Bass Vapor. I bought a bottle of Joosey Fruit from them about 2 weeks ago. When I got it, I tried to use it and the dropper didnt have a hole in it and it popped off and I lost half the juice. Now, this was a brand new bottle, so it never had a chance to steep. When I tasted it, it tasted like wax.

I emailed kick bass, and they sent me a brand new bottle for free.

I just tried it today and its awesome.

A big thank you to both of you. That is the way to treat a customer. I will definitely be ordering from you again as well as recommending you

 

[Cherryblossom]

Definitely great people who care about their customers!