Bad customer service IMO

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Roman81

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May 24, 2019
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Well what happened here is that you got butthurt when you found your bargain-priced item was sold out, so you decided to register here and make a cry post about it (nice way to introduce yourself to the community btw) in hopes of finding a sympathetic audience . But your plan failed and now you're doubling down, presenting yourself as a martyr sacrificing himself for the sake of all AliExpress buyers, a Don Quixote tilting at windmills for the honor of our kingdom. Are you expecting thanks? The most noble of heroes suffer in silence.
I have a switcher and prefer the revenger x, love the NRG tank though
Read VERY carefully when you buy on ali it's not the Revenger X it's the regular Revenger regular buttons not the X touch screen ones
 
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Opinionated

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1. Stop twisting my words.
I never wrote a bad word or complained about ali. i wrote a few times that ali and ebay customer service is good on the rare occasions that i did need to use it.
Are we not on Vaporessos page? i can understand you forgot this as my small post got blown out of proportion and developed into something...

We are on vaporesso the MANUFACTURER'S page.. not the retail outlet that sells on Ali Express..

That's what people are trying to say.. there may not be any connection between the retailer you made your purchase from, and this manufacturer your sitting on their page complaining to..

You might be better served complaining to Ali Express about the service because right now your telling the MANUFACTURER of Vaporesso products off..
 
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Punk In Drublic

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1. Stop twisting my words.
I never wrote a bad word or complained about ali. i wrote a few times that ali and ebay customer service is good on the rare occasions that i did need to use it.
Are we not on Vaporessos page? i can understand you forgot this as my small post got blown out of proportion and developed into something...

You can point fault at me for misunderstanding who the retailer is all you want. But the issue here is not my misunderstanding - it is you are complaining that a retailer is not willing to give you more than what you paid for.
 

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the issue here is not my misunderstanding - it is you are complaining that a retailer is not willing to give you more than what you paid for TO THE MANUFACTURER who made it. (Instead of the retailer who sold it)

FTFY
 

Roman81

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Well what happened here is that you got butthurt when you found your bargain-priced item was sold out, so you decided to register here and make a cry post about it (nice way to introduce yourself to the community btw) in hopes of finding a sympathetic audience . But your plan failed and now you're doubling down, presenting yourself as a martyr sacrificing himself for the sake of all AliExpress buyers, a Don Quixote tilting at windmills for the honor of our kingdom. Are you expecting thanks? The most noble of heroes suffer in silence.
Really? ok i'll waste my time answering you.

Yes my but does hurt a little no full penetration but the tip did get in:(
Not a cry post IMO but ok you're entitled to yours.
Never thought i'd get this kind of a reaction to a small venting/trying to reach the company/informing the community to be careful buying from a seller that probably a few here bought or may buy from. That was why i wrote it.
Don't need any audience, sympathetic or any other. Came here to get and share info on a subject that interests me and i want to learn more about but you sure seem to know how to play to the audience pterry well:)
No plan really just hoping that Vaporesso give a damm about their customers (not just me) and that this will get their attention ( thanks for helping btw).
Nope i'm definitely no martyr.
LOL love the last part very poetic you're wasted here:)
Not expecting anything, buy on ali at your own risk, as Mooch loves to say "it's not safe it's never safe" i consider myself pretty knowledgeable at buying on ali and i saved A LOT of money over the year but i had a few bad experiences before i got very good at it and if i can help someone to avoid those bad experiences then why not share it? Or maybe even try to change it so the sellers know we won't take .... from them so they might stop trying to .... us? Did you think about that? Probably not you don't seem to think much before you write.
That way no need for martyrs or crying quietly alone
 
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Roman81

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We are on Vaporesso the MANUFACTURER'S page.. not the retail outlet that sells on Ali Express..

That's what people are trying to say.. there may not be any connection between the retailer you made your purchase from, and this manufacturer your sitting on their page complaining to..

You might be better served complaining to Ali Express about the service because right now your telling the MANUFACTURER of Vaporesso products off..
 

Roman81

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Yes there might not be any connection between Vaporesso the factory and the Vaporesso global store on ali and maybe this page is also not for the factory/manufacturer but maybe this is the page for their sales/customer service+relations/marketing? Do you know? I don't. Wouldn't it be nice to know?
That's why a keep saying let's see how they respond then at least we will have a rough idea about who they are and how they handle things, maybe, hopefully.
Wouldn't you like that?
 
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Opinionated

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Yes there might not be any connection between Vaporesso the factory and the Vaporesso global store on ali and maybe this page is also not for the factory/manufacturer but maybe this is the page for their sales/customer service+relations/marketing? Do you know? I don't. Wouldn't it be nice to know?

This forum gives you the link to their website, and their website lists stores that are authorized to sell their products.

Where to Buy Vaporesso Products » Vaporesso

Is the store you purchased from listed on their website as an authorised distributors or retailer for Vaporesso products?

If so, the best you can hope for is to complain to the manufacturing end that their products are not being properly represented by that retailer..

But with this being the MANUFACTURER, and not a retailer, I'm not sure what you hope to accomplish here other than to make note of that????

For retail complaints, you really should complain to the retailer..
 

stols001

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To me aliexpress is like a scratch off lottery ticket. A gamble.

You know what they say about the lottery don't you? It's a tax on stupidity.

I'm just saying.... What I was told. And I heeded it.

I win a lot of stuff, but I do not gamble for even "chores" anymore. It tilts my karmic balance.

I'd love to play poker, but I know how that would end, the house ALWAYS wins.

Anna
 

stols001

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Yes my but does hurt a little no full penetration but the tip did get in

I'm so sorry. And by that I mean, I am SO SORRY you wrote it. I can't even begin to tell you the mental images it conjures.

I secede. I am seceding from the discussion. I cannot COPE with sentences like these.

"the tip did get in":lol::lol::lol::lol::lol::lol::lol::lol:

Good luck on your refund I suggest you use that sentence and they will send you whatever you want. I would, anyway.

Anna
 

Letitia

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Yes there might not be any connection between Vaporesso the factory and the Vaporesso global store on ali and maybe this page is also not for the factory/manufacturer but maybe this is the page for their sales/customer service+relations/marketing? Do you know? I don't. Wouldn't it be nice to know?
That's why a keep saying let's see how they respond then at least we will have a rough idea about who they are and how they handle things, maybe, hopefully.
Wouldn't you like that?
Did it even dawn on you to pm @Vaporesso_Chelsea and ask who to contact before posting public complaint?
 

GOMuniEsq

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It doesn't count if it's just the tip! LOL

Alright, friend, we may not see eye to eye and your defense may be a long-winded "no u", but you made me laugh and I did needle you pretty hard for pretty much no good reason. And you're not wrong that the most demanding customers set the minimum level of service for the rest of us. So I hope there are no permanent hard feelings. Welcome to ECF, and may your next thread be even better.
:toast:
 

Roman81

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May 24, 2019
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It doesn't count if it's just the tip! LOL

Alright, friend, we may not see eye to eye and your defense may be a long-winded "no u", but you made me laugh and I did needle you pretty hard for pretty much no good reason. And you're not wrong that the most demanding customers set the minimum level of service for the rest of us. So I hope there are no permanent hard feelings. Welcome to ECF, and may your next thread be even better.
:toast:
All good mate no worries it was fun:)
 

Roman81

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So got a new message from the Vaporesso global store.

Dear,
It is our mistake.
8.gif

you don't need to apologize for you.
About the reveger mod,we have the blue color,rainbow color and the red color in the stock now.
About the NRG tank,we have the RED color and blue color in the stock.
Could you please tell me which colod mod and the which color tank do yu want to replace?
Wait for your early reply.
Best regards

So as i was saying most of the Chinese sellers are good and honest business people.
Now maybe you'll see that Aliexpress is not that bad.
 

vimagreg

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Wow wait a minute: are you saying Vaporesso Global will fix a problem you had with AliExpress?? Is that serious???

In my mind, that's two completely different entities. Vaporesso manufactures products. AliExpress sell them. If Vaporesso will fix an AliExpress problem, so I think you would be polite to open a new thread absolute praising them. Because if I understood the story well, this company had absolutely no need to do that.

If being so: congrats Vaporesso. Because of this I really like this brand.
 

gpjoe

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I will only say this:

The OP has certainly maintained his good humor during the severe beating he's taken at the hands of some of the members here. I would not have been nearly as pleasant.

I have zero knowledge regarding the workings of Aliexpress, and therefor have no opinion on issue, who is responsible, or the resolution.

Other than that, the "tip" comment might be my all-time favorite ever posted on ECF. Hilarious.
 

GOMuniEsq

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In my mind, that's two completely different entities. Vaporesso manufactures products. AliExpress sell them.
OP explained earlier that AliExpress is like eBay in that it is actually Vaporesso doing the fulfillment while Ali is merely the payment portal. That would explain why experiences vary widely.
 
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