Bay and Paypal consider Ecigs as restricted items.. prohibit use of Ecigs

[szot]

VERY IMPORTANT NOTICE REF PAYPAL .....from a FT forums poster

I have had 4 Claims in with paypal for items NOT RECEIVED all 4 were closed down today as "INTANGIBLE" .. I have rang Paypal & asked WHY this is ..Here is the response I received

As Paypal is owned by E Bay & Ebay class Electronic Cigarettes as "restricted items" you are NOT COVERED by the Paypal 45 day money back policy if the item is "lost" / NOT received / received broken or damaged.


well Hells Bells now here a thing isn't it !!!!! .... Waste of time opening a dispute with Paypal as YOU WON'T WIN IT !!!!!!!!!!!!!!.......

All I can suggest to others who are about to or are currently pursuing claims is DO NOT TELL PAYPAL ITS AN "ELECTRONIC CIG" YOU HAVE PURCHASED .............. Tell em its a flash light .. tell em ANYTHING but DO NOT tell its a "E Cig" ..

Your claim will get Closed down as "intangible" & you get NOTHING .. NO second chance ..NO RE-COURSE to Appeal .. NOTHING................

BEWARE MEMBERS .... This is HUGE NEWS to all who buy E Cigs

You are NOT covered by the Paypal 45 day "guarantee"......

If your vendor informs Pypal that you HAVE purchased E Cigs & equipment .. YOUR SUNK!!!!!!!!!!!!

 

[szot]

As an example, this is a quote from a letter posted on ukvapers earlier this year - the policy may have changed in the meantime, but I cannot find any indication of that at the moment. I will do more research on the matter.

Thank you for contacting PayPal regarding your business venture.

Mr. Taylor, we appreciate your interest in our services and can confirm
that as long as you yourself are based in the EU, this is not a problem
and we will be more than happy to have you as a customer.

As a regulated industry, there are certain rules we ourselves are
required to adhere to and these differ depending on which country our
merchants operate from.

With regards to E cigarettes, at present our policy does not accept E
cigarette merchants from USA, Brazil or Canada.

Please note that this is subject to change as is the current policy
concerning the EU merchants.

At present as long as you are not operating from those above 3
countries, we have absolutely no problem having you on board and value
you as a future customer.

We look forward to working with you soon and wish you good luck and
success in your business venture.

Sincerely,

Louis.

PayPal, Brand Risk Management

 

[szot]

For reference, the Paypal Acceptable Use Policy:

https://www.paypal.com/webapps/mpp/ua/acceptableuse-full

and Paypal can see checkout contents as they are stored with the transaction ID in your transaction history.

 

[retired1]

This isn't new. Paypal has prohibited e-cig sales for some time. Which is why many who use Paypal for transactions state that any mention of e-cigs in your remarks or payment reason will be immediate grounds for order cancellation.

 

[szot]

Never knew that until today..TY...guess I won't be using Ebay or Paypal anymore..

 

[KatyTheCleaningLady]

It's still OK on the UK site, but all the liquids have to be 0% nicotine.

 

[dr g]

What I don't get is why that user doesn't contact FT. FT actually guarantees against loss in the mail.

 

[alex36]

Wooww i see this now too
i was lucky then, one of my posts from France didnt arrive (eliquid)
i contacted the reseller, and wihtout no problem he gave money back, (if he didnt i thougt i go to paypal NOTTT !!)
Bad very bad news

but thanx for sharing .

 

[eyebedam]

If E-cigs are restricted then why are so many available for sale now on eBay along with juice! & the on,y available for, of payment is PP?

 

[rbeckys8]

I've never had a problem!!!

 

[dr g]

If E-cigs are restricted then why are so many available for sale now on eBay along with juice! & the on,y available for, of payment is PP?

Sellers are just risking it, basically. Making a quick buck and moving the money out before they are shut down. Which raises the question of whether you should be dealing with them.

 

[JulesXsmokr]

Is this even legal?- e-cigs are just another commodity that is legal in it's use..Paypal can restrict the whole consumer market if they wish?
You can only buy paypal approved products these days? is this anti-trust or something larger? something terribly wrong here... do the regulators tell pay pal to do this?

 

[dr g]

Paypal can do almost whatever it likes as a private business. A little-realized effect of private ownership is you can be almost every bit as restrictive, discriminatory, or unfair as you wish.

 

[JulesXsmokr]

So with every item you buy now using paypal you have to check out there T>O>S> to see if the item is not a
black listed item of their discretion.
I get it now, a commercial banking system that's makes its own banking rules. These days, anything goes if "you got the big monies"

 

[retired1]

Paypal is not a bank. Pay Pal is a regulated as a money transmitter according to US law. And they must follow all applicable state and federal laws. It's much easier for them to set a blanket rule so they can do business in all 50 states, rather than having 50 different sets of rules for money transactions.

 

[BigBen2k]

It's a result of restricting sales to underage users. Since Paypal wasn't design for age verification, they play it safe, and just don't allow it.

California already has restrictions, and they're heavily enforced.

Paypal would do well to integrate age verification in their system, but why would they bother?

 

[DC2]

It's a result of restricting sales to underage users. Since Paypal wasn't design for age verification, they play it safe, and just don't allow it.

California already has restrictions, and they're heavily enforced.

Paypal would do well to integrate age verification in their system, but why would they bother?

Not really, it's more because of this jerk...
Action on Smoking and Health Encouraging Lawsuits Against Electronic Cigarette Sellers Over Hidden Carcinogens

Paypal in the United States has been "officially" banning electronic cigarettes since shortly after the above actions.

 

[tangerine3]

if a person was selling a starter kit on ebay without juice wouldn't it just be an electronic device? What is carcinogenic about that?

 

[crxess]

This is all about someone that may have never taken the time to read up or learn anything helpful. Probably never even contacted FT to inquire. Obviously never read the FT thread, never read their Contractual agreement with Ebay or PayPal and is upset because they want it yesterday.(from 1/2 way around the world)

OP, If your Orders are still showing Active, FT has every intention of getting the merchandise to you, or (if Returned by customs) refunding you. Just NOT on your time table.
In case no one told you - China is on Holiday until Oct. 7 so another week can be figured into delays.

 

[Rickajho]

if a person was selling a starter kit on ebay without juice wouldn't it just be an electronic device? What is carcinogenic about that?

Y'all can keep posing all the rhetorical questions you want but this isn't a Constitutional right. Amazon, PP & EBay are privately owned companies and they can make up their rules regarding what they want to do. Amazon goes out of their way to be very explicit about what they ban under the definition of "electronic cigarette" and it includes very specific device descriptions, right down to liquids, devices of all sorts and parts used in e-cigs. I haven't checked the PP & EBay TOS lately but I have to assume they do the same. They aren't picking nits about "this is ok but that isn't ok."