I know it's been said before, but I must say it again. Ben & Vapor Nine rock! I've ordered from 5 different vendors in the last week (Puresmoker, Totally Wicked USA and UK, Vapor Guys, Vapor Nine) and while I've been lucky and they've all been good to deal with, Ben goes above and beyond.
I had a small issue with my order, or so it seemed. I placed my order Friday. When I went to check on the status this morning, it was shown as cancelled. I sent Ben an email, and he almost immediately replied, letting me know that there are some bugs in the software, and rest assured that my order had shipped. I sent a couple of follow-up emails asking various questions about the product I had ordered, and he answered each one almost immediately.
Less than a half an hour later, I checked my mailbox and there it was!
I ordered the Rio. I must say that if first impressions are lasting ones, I will love this thing for a long time. Everything about it screams "class." The packaging is so nice I felt like I was opening a Christmas present. The Rio itself is sleek and stylish and has a solid heft to it. I can't say anything about battery life as I haven't had it long enough to figure it out... but I was duly impressed by the cart size. My 901 carts would take at most 7 drops if completely dry... I counted 40! drops into the Rio cart.
So far, it's been a pleasure to use. I'll end up putting comment in the review section after I've had a chance to use it for a while.
Thanks Ben!
-David
I had a small issue with my order, or so it seemed. I placed my order Friday. When I went to check on the status this morning, it was shown as cancelled. I sent Ben an email, and he almost immediately replied, letting me know that there are some bugs in the software, and rest assured that my order had shipped. I sent a couple of follow-up emails asking various questions about the product I had ordered, and he answered each one almost immediately.
Less than a half an hour later, I checked my mailbox and there it was!
I ordered the Rio. I must say that if first impressions are lasting ones, I will love this thing for a long time. Everything about it screams "class." The packaging is so nice I felt like I was opening a Christmas present. The Rio itself is sleek and stylish and has a solid heft to it. I can't say anything about battery life as I haven't had it long enough to figure it out... but I was duly impressed by the cart size. My 901 carts would take at most 7 drops if completely dry... I counted 40! drops into the Rio cart.
So far, it's been a pleasure to use. I'll end up putting comment in the review section after I've had a chance to use it for a while.
Thanks Ben!
-David