Bionic Vapor - 50% off TRIPLE EVENT! 30ML/$7.49, referral event that could get you 30ML for $1.99/60% discount code on first purchase!

[jcalis1394]

Received another order from one of our suppliers, shipped FedEx Priority Overnight, and while we were on the phone talking about a few things regarding wholesale purchases, they were so nice to add 7 samples of their next upcoming flavorings;

Crispy Bacon (it smells amazingly awesome), Cotton Candy (tastes so damn true it's unreal), hibiscus, cantaloupe, juicy orange, grapefruit, and passion fruit. Guess soon it'll be time to start brainstorming some ideas .

 

[christensen.g]

Received another order from one of our suppliers, shipped FedEx Priority Overnight, and while we were on the phone talking about a few things regarding wholesale purchases, they were so nice to add 7 samples of their next upcoming flavorings;

Crispy Bacon (it smells amazingly awesome), Cotton Candy (tastes so damn true it's unreal), hibiscus, cantaloupe, juicy orange, grapefruit, and passion fruit. Guess soon it'll be time to start brainstorming some ideas .

Yumm hibiscus.

 

[TheProphet]

Bacon Custard. That needs to be a thing.

 

[Thayamax]

Bacon Custard. That needs to be a thing.

OMG! Blechhh!!!

 

[Seleya]

Would also like to thank and link Monica's full review of our six original flavors. Very entertaining and informational review, top notch! Thank you!

https://www.youtube.com/watch?v=ULwIvqVtNMQ&feature=youtu.be

Awesome. I thought about doing a youtube channel for this, but I don't think I'm interesting enough for it, haha.

 

[christensen.g]

Bacon Custard. That needs to be a thing.

I've had a bacon e-liquid and it just doesn't work for me. I have never had a savory e-liquid that I enjoyed.

 

[mekakeisei]

ooo bacon!

 

[whodat2112]

Don't think I could vape bacon................but hey.....who knows

 

[soap4you2]

Crispy Bacon (it smells amazingly awesome), Cotton Candy (tastes so damn true it's unreal), hibiscus, cantaloupe, juicy orange, grapefruit, and passion fruit. Guess soon it'll be time to start brainstorming some ideas .

Yum!!! They all sound great except bacon. Might be good with waffles and maple syrup though. Now I want to go to Waffle House!

 

[soap4you2]

It's Bacon! Me feeding my daughters potbelly pig.

 

[GPC2012]

Received another order from one of our suppliers, shipped FedEx Priority Overnight, and while we were on the phone talking about a few things regarding wholesale purchases, they were so nice to add 7 samples of their next upcoming flavorings;

Crispy Bacon (it smells amazingly awesome), Cotton Candy (tastes so damn true it's unreal), hibiscus, cantaloupe, juicy orange, grapefruit, and passion fruit. Guess soon it'll be time to start brainstorming some ideas .

Don't suppose you have any cinnamon you need to get rid of hanging around

 

[jcalis1394]

Don't suppose you have any cinnamon you need to get rid of hanging around

Actually I have a 30ml bottle of a cinnamon hot flavoring that we never used.

 

[christensen.g]

Actually I have a 30ml bottle of a cinnamon hot flavoring that we never used.

Don't suppose you have any cinnamon you need to get rid of hanging around

Dad, you're such a mooch.

 

[jcalis1394]

So let me share this as I like to share everything with my minions!

There's nothing worse between finishing the remaining amount of orders than getting an e-mail from a customer with a bad attitude, who did not read the home page's info regarding the last orders of the 50% discount or the "Shipping Times" section, rudely asking us what was going on and threatening to cancel his order. I replied:

"Dear Steven,

If you take a look at our shipping times on our site, it says to allow 24-72 hours of processing during big discount sales (such as the 50% sale) to cope with the extra workload and orders, and within 24 hours when no sales are running. Please make sure to actually look at the information we provide on our site before making such assumptions and sending such hostile messages.

Thank you,

-Jorge Carlos Alis
Bionic Vapor CEO
www.bionicvapor.com"

Then he replies beginning with: "Did you just send such a rude reply to a PAYING customer?" *facepalm* Since when does being a paying customer entitles you to being rude? Then after a bunch of insults directed at us, I finished it by cancelling and fully refunding his order as he already had stated he'd not be doing business with us anymore, so in a way I saved him money.

Folks like him need to understand, we are not a big corporation with robot-like customer service reps answering e-mails and mass producing pre-steeped e-juice. We are a small business that handcrafts each bottle, and won't sacrifice quality/errors for speed. More importantly, I'm human, I'm not some static emotionless entity. Bionic Vapor is a family, we love talking with you all and helping you out as much as we can, but if you mistreat us or any of our members, we don't want your business.

 

[mekakeisei]

I think you handled that very well.

 

[Seleya]

Admirable to stick up for yourself. You have plenty of minions and don't need a rude one.

 

[Midniteoyl]

So let me share this as I like to share everything with my minions!

There's nothing worse between finishing the remaining amount of orders than getting an e-mail from a customer with a bad attitude, who did not read the home page's info regarding the last orders of the 50% discount or the "Shipping Times" section, rudely asking us what was going on and threatening to cancel his order. I replied:

"Dear Steven,

If you take a look at our shipping times on our site, it says to allow 24-72 hours of processing during big discount sales (such as the 50% sale) to cope with the extra workload and orders, and within 24 hours when no sales are running. Please make sure to actually look at the information we provide on our site before making such assumptions and sending such hostile messages.

Thank you,

-Jorge Carlos Alis
Bionic Vapor CEO
www.bionicvapor.com"

Then he replies beginning with: "Did you just send such a rude reply to a PAYING customer?" *facepalm* Since when does being a paying customer entitles you to being rude? Then after a bunch of insults directed at us, I finished it by cancelling and fully refunding his order as he already had stated he'd not be doing business with us anymore, so in a way I saved him money.

Folks like him need to understand, we are not a big corporation with robot-like customer service reps answering e-mails and mass producing pre-steeped e-juice. We are a small business that handcrafts each bottle, and won't sacrifice quality/errors for speed. More importantly, I'm human, I'm not some static emotionless entity. Bionic Vapor is a family, we love talking with you all and helping you out as much as we can, but if you mistreat us or any of our members, we don't want your business.

The first sentence should have started with "Thank you for contacting us with your concerns. It is noted on the website to please allow...." and the last sentence, him being rude or not, should have been left out and should have been "Sorry you are thinking of canceling your order. Please let us know if you decide to go that route."

 

[jcalis1394]

The first sentence should have started with "Thank you for contacting us with your concerns. It is noted on the website to please allow...." and the last sentence, him being rude or not, should have been left out and should have been "Sorry you are thinking of canceling your order. Please let us know if you decide to go that route."

Thanks for the suggestions!

I'm not good at talking like that, I rather talk normally, always gives me a much better feeling that I'm actually having a conversation with a real person that is listening and not copy/pasting standard responses when I was the buyer. Noted!

 

[soap4you2]

We all know that your customer service and shipping time is exceptional. I have a feeling that there was a lot more to his emails that you haven't told us for you to include that last sentence. There are some people that are so miserable, that no one can please them.

 

[Midniteoyl]

Thanks for the suggestions!

I'm not good at talking like that, I rather talk normally, always gives me a much better feeling that I'm actually having a conversation with a real person that is listening and not copy/pasting standard responses when I was the buyer. Noted!

I know what you mean.. But a more 'business' response is better as its 'neutral' in its tone..