Bloog Where are you !!!!!!!!!!

[Kingfish]

Will not anwser phone calls !!!!!!!!

Will not anwser e-mails !!!!!!!!!!!!

Whats up ??????????

Are you gone

Just sayin

 

[Louie the Rat]

(Hi I posted this in another tread so I hope I'm not breaking any rules) Hi I'm new around here, but my 2 cents: I called bloog a couple of days ago. Chris answered the phone promptly and answered my questions. Since then I have emailed them a number of times and each time they answered within an hour. Today I emailed them 3 or 4 times because I was finally figuring out my order. The emails went back an forth so quickly that it was almost a live chat. I don't know why any body else might have had a problem, but their response to my calls and emails was exceptional.

 

[RB37]

Geez, they are busy making the super short battery, leave them alone!

 

[pmos69]

I was wondering when you would attack again

 

[slim66]

Will not anwser phone calls !!!!!!!!

Will not anwser e-mails !!!!!!!!!!!!

Whats up ??????????

Are you gone

Just sayin

Ok, so I must update my experience on this thread because I posted earlier that I contacted them sunday about a defective product and had a reply that they were out of stock (pcc) and what would I like to do on monday and then I was waiting today to see how my cs experience went.

I have been dealing with Chris, and I could NOT be happier! none of my emails did go an entire 24 hours with response. It was always within that time frame. Chris immediately shipped me out a different usb/wall charger (since I dont have a way to charge mine now and have had to revert to the tank) and it was shipped today!

I must say I was starting to get nervous only because of all the communication problems I've been reading, but in my personal experience with them they were absolutely great! So I will continue to be a happy BMF user for some time to come as long as cs stays like this for me!

Thanks Chris!!

Also I would highly recommened if you have any issues with your purchase to email Chris at cs@bloogplanet.com and include your order number in the subject line.

Note: Kingfish, I posted this is another thread but wanted to repeat it here to make sure you see it.

Kingfish, please don’t go away or give up for good. I’m frustrated by the lack of response from Bloog as well. And I’m afraid we haven’t been sympathetic enough to your situation. I’m sorry you are having this bad experience with Bloog.

I would just ask that you do as DawnsDone suggested (email Chris at cs@bloogplanet.com and include your order number in the subject line) and see what happens before giving up.

Yes, you shouldn’t have to take the extra step, but IMO the product is worth it. As you can tell, a lot of us are losing patience, but despite that, many of us continue to root for Bloog and order their products because they do actually send them at some point, and because of the quality of the products.

I hope you stick around. We’ll all try to play nice from now on. Ok?

 

[Marsai]

they do actually send them at some point

Got a Laugh out of that one. ​

 

[crbrown]

Geez, they are busy making the super short battery, leave them alone!

Persistence will win the day