Ok everyone. This thread is specifically to report how blu handles it's refund process. I have sent my blu in as per the instructions, with the special return form. I bought delivery confirmation to know exactly when it got there. The item was "attempted delivered" on the 17th. My original order date was the 18th of the previous month. That would make it within the range of the guarantee period. (Even though it's BS that it takes 2-3 weeks to recieve and the 30 days start when you ORDER!)
When the post office attempted delivery, they left a notice of the day and time it was attempted. Also, it instructed the recipient (blu) to pick it up from the post office with 15 days or it would be sent back. I'll continue to check the tracking info to see when they claim the package; andreply to this post once I recieve my refund. I'm curious to see if they will try to rip me off, so I'm posting this as either a warning, or a testimony. It's totally up to them what it ends up as.
I'm growing even more suspicous by reading thier return authorization form where it says that refunds may be rejected- or you could also recieve a partial refund- based on the decision of blu. Now, maybe I'm old-fashioned. But that doesn't seem like a hassle free 30 day money back guarantee as advertised. Oh well, we'll just wait and see what happens before drawing conclusions.
For all I know, they could pick it up tomorrow and refund all of my money the same day! lol
When the post office attempted delivery, they left a notice of the day and time it was attempted. Also, it instructed the recipient (blu) to pick it up from the post office with 15 days or it would be sent back. I'll continue to check the tracking info to see when they claim the package; andreply to this post once I recieve my refund. I'm curious to see if they will try to rip me off, so I'm posting this as either a warning, or a testimony. It's totally up to them what it ends up as.
I'm growing even more suspicous by reading thier return authorization form where it says that refunds may be rejected- or you could also recieve a partial refund- based on the decision of blu. Now, maybe I'm old-fashioned. But that doesn't seem like a hassle free 30 day money back guarantee as advertised. Oh well, we'll just wait and see what happens before drawing conclusions.
For all I know, they could pick it up tomorrow and refund all of my money the same day! lol