Supplier Negative Review
Name of retailer:
Bluegrass vape Supply/Arctictank.com
Date of your initial complaint to the supplier
Mar 25, 2015
Method used when initiating complaint with retailer
Website ticket system
Ticket number (if you were issued one)
General nature of complaint
Shipping
Briefly describe your problem or issue
Ordered two packs of coils for the Horizon Tech Arctic tank.
Seller only shipped a single pack.
I contacted the vendor on 03/25/2015 with the following message:
"Only received one pack of coils. Ordered and paid for two. Please ship out the other pack when possible. Thank you!"
After almost a week I received the following response from the vendor:
"Package was delivered."
I responded to the vendor, clarifying that I had received the package, but it did not contain all the items that I paid for.
I have not heard from the vendor since the end of March 2015.
Contacted my card company to get a charge back issued.
Seller only shipped a single pack.
I contacted the vendor on 03/25/2015 with the following message:
"Only received one pack of coils. Ordered and paid for two. Please ship out the other pack when possible. Thank you!"
After almost a week I received the following response from the vendor:
"Package was delivered."
I responded to the vendor, clarifying that I had received the package, but it did not contain all the items that I paid for.
I have not heard from the vendor since the end of March 2015.
Contacted my card company to get a charge back issued.
