I had read the boggerbox thread before it was closed. I ordered a custom mini bottom feeder in September and saw that people who ordered theirs not much earlier than me were spontaneously receiving them. I read this around Oct or Nov and decided to give it a bit more to see if I get mine.
Just saw this thread and tomzgreat's last post and I don't know whether to be encouraged or more cautious. I'm still waiting on my boggerbox and I'm not sure if I should just call the credit card company already. What a crap situation. I'm sorry but in the vaping world this guy should lose all credibility, despite having been good in the past. It's just unacceptable in any situation to cut out people who gave you money and leave them in the dark.
Click on image below to see it in readable size.
Three ways to deal with this situation, he represents 40 working days See Above. Don't bother him for 40 working days or Two Months.
Not fair to email before 40 Working days, he tells you at the beginning that is what it will take. Fair is Fair. If you are writing before 40 Working days you are bogging down his email box and reducing his ability to respond to those that he is late on.
My suggestions are the following. Pick one and then stick with it. This will take away the anger. When you have a plan instead of uncertainty then it usually makes you feel better.
1. If you don't feel like dragging it out too long, but want to give it a little extra time. At the end of two months. He represents 40 days, email him using the contact system on his site. In addition use the snip program and capture the letter you write. This will provide evidence to the cc company that you have demanded your product and that you are being ignored. Be nice, even though you may be seething, just be nice on first letter. Do it again the following week be nice but send the formal letter of demand. If still no response then charge back on the cc in the 3rd week.
2. If you are like me and really want the product.
Then at the end of two months email him nicely once or twice a week and ask about your box, and keep doing it, . If no answer, I'd suggest that at the end of 3 - 4 months you just charge it back. Under no circumstance go beyond 4 months. That's too long. I've noticed that it seems like anyone that waits over 4 months just never gets it.
3. The other
Hey he didn't stick to his representation and at two months email him once with a final letter of demand wait a week and then charge back [if you don't hear back from him]. After all he didn't live up to his part of the bargain. This is the easy route. It's very frustrating to wait for a product after the time it's due and the provider doesn't have the courtesy of updating you.
I believe that Marcus is delivering because this thread is simply too short. With the type of volume that he's doing, you'd see way more people posting on this thread and others. It just seems that he's doing too much business and some fall through the cracks.
I love his product but I consider it a crapshoot about whether and when you will receive your product.
By the way, my experience with his DNA Box wasn't good. It broke on me twice. I traded it in for a mechanical. I suspect that he may not be adequately sealing the DNA part. So if you buy one you might consider a silicon seal around the black box that holds the chip. Or I'd suggest that you stick with the mechanical or the regular VV.
The Regular VV is only good if you plan to Vape at 1 Ohm and above. He puts a protection chip in that will short out at Sub Ohm levels.
The mechanical bottom feeder kicks ...! And if you use a Panasonic NCR18650PD it will only fluctuate around .20V in 8-10 hours use.
I have a post about that.
