Broken Bottles: Official Policy

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danibanani

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To me it's a no brainer... if you saw what I saw on a daily basis, you'd insure everything you get through the mail. I swear they take better care of the insured mail.

Great. By this testimony and Pen's, I will 100% always get the insurance, even if it's for one 60ml bottle. It's less than a cup of coffee at Starbucks.
 

penguiness

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To me it's a no brainer... if you saw what I saw on a daily basis, you'd insure everything you get through the mail. I swear they take better care of the insured mail.

I think they do, too. That is why I always add it when it is available, no matter where I am buying from.
 

Kent Brooks

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How many 60mL bottles is 13oz?

2 bottles including the packaging, maybe 3 without... Not sure, can check on the website. There is some variance based on pg/vg ratio so we figure weight based on maxvg bottles to be safe.

Sent from my Verizon SM-N910v Samsung Galaxy Note 4 using Tapatalk 4 Pro
 

Frocket

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Looks like Olga has struck again:

IMG_20141128_135602.jpgIMG_20141128_135614.jpgIMG_20141128_135832.jpgIMG_20141128_135734.jpgIMG_20141128_135458 (1).jpg

In the future, priority mail all the way. The 60ml bottle of Strawnilla was still sealed - the outer black cap was broken, but the inner white cap was still intact. 60ml bottle of CLS was a complete loss.

My yummy will be missed and lives on in my thoughts.
 

penguiness

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Looks like Olga has struck again:

View attachment 392668View attachment 392669View attachment 392670View attachment 392671View attachment 392673

In the future, priority mail all the way. The 60ml bottle of Strawnilla was still sealed - the outer black cap was broken, but the inner white cap was still intact. 60ml bottle of CLS was a complete loss.

My yummy will be missed and lives on in my thoughts.

Oh man, Frocket! So sorry this has happened to your precious bottles. You are taking it better than I would have!
 

danibanani

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Looks like Olga has struck again:

View attachment 392668View attachment 392669View attachment 392670View attachment 392671View attachment 392673

In the future, priority mail all the way. The 60ml bottle of Strawnilla was still sealed - the outer black cap was broken, but the inner white cap was still intact. 60ml bottle of CLS was a complete loss.

My yummy will be missed and lives on in my thoughts.

Oh no! I just saw this post! I know it sucks when Olga strikes. Did you contact Clark & Co, or did you have insurance?
 

Kent Brooks

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Looks like Olga has struck again:

View attachment 392668View attachment 392669View attachment 392670View attachment 392671View attachment 392673

In the future, priority mail all the way. The 60ml bottle of Strawnilla was still sealed - the outer black cap was broken, but the inner white cap was still intact. 60ml bottle of CLS was a complete loss.

My yummy will be missed and lives on in my thoughts.

Dislike. Was the bottle encased in 2 bubble out packages, or just one... curious?
 
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