Burned by blucigs.com

[whisternefet]

I just figured that I'd share my experience with blucigs.com. They've cheated me out of $85 by claiming they never received the faulty product I sent back. If you do business with them and have to return an item, make triple sure that you have a tracking # and that the package must be signed for. Otherwise, you're likely to get pwned like I did. The customer service rep I dealt with said that since they never received the return, there was nothing at all they could do for me. I had a delivery receipt from USPS, but I lost it. I know that the package was delivered, but they've just left me twisting in the wind. So, I hope I can at least warn others that may be considering buying from them. Be warned that you may get defective product like I did, and that you may not get your money back when you return it.

 

[Dee74]

So sorry this happened. As they have changed their return policy I'm sure we will see more of this.

 

[FireHorse]

Have you tried going to the post office to see if they can get you a copy of the delivery receipt? They might be able to track that down and if you can get a copy of it, you'll have the proof it was delivered and hopefully get your money back.

 

[JustPeachy]

You can get a duplicate delivery receipt from USPS.

 

[uba egar320]

I just figured that I'd share my experience with blucigs.com. They've cheated me out of $85 by claiming they never received the faulty product I sent back. If you do business with them and have to return an item, make triple sure that you have a tracking # and that the package must be signed for. Otherwise, you're likely to get pwned like I did. The customer service rep I dealt with said that since they never received the return, there was nothing at all they could do for me. I had a delivery receipt from USPS, but I lost it. I know that the package was delivered, but they've just left me twisting in the wind. So, I hope I can at least warn others that may be considering buying from them. Be warned that you may get defective product like I did, and that you may not get your money back when you return it.

Hate to hear that. You've come to the right place though. Right up at the top of the page on the right is the forum suppliers link. Go there and pick one out, you'll get taken care of. One of my favorites is Puresmoker. I think Vapor 4 Life is probably the all around favorite though. Check it out, and don't give up on vaping because of Blu!

 

[MASSACRE SOxCAL]

Same thing happened to me,they were the first company i went with and didn't do my research sent it back to get my trial refund and they said the charger was missing and took 15 dollars off my refund BS,I have a ego and a 510 now and couldn't be happier.

 

[binoyin]

i thought blucig was a reputable company..dont know why they started doing stuff like that..maybe the competition is getting to them.

 

[MASSACRE SOxCAL]

Doing your research pays off lesson learned.

 

[uba egar320]

Blu gets an A+ for their abilities in advertising. That's about it from I gather though lol. If you have one and want to make it work there are some vids on ecf. Other than that, get an ego or a 510 kit. Seems to keep most people happy.

 

[tamale_2]

I had the opposite experience with Blu this month. I sent back a bad battery to them and put tracking on it. I got my replacement battery from them before they even received my bad one, which I thought was pretty amazing given their slow shipping on my initial order. This doesn't help the OP, obviously, but the Blu site recommends tracking. Hell, I even pay the extra 70 cents of whatever to track stuff I mail to my family.

 

[Vidi]

Based on the vast amounts of negative feedback about Blu, isn't it time that we stickied a dont buy from Blu thread like the dont do a free trial thread?

 

[xg4bx]

Based on the vast amounts of negative feedback about Blu, isn't it time that we stickied a dont buy from Blu thread like the dont do a free trial thread?

Someone (I can't remember who) said that if Blu is so terrible, why isn't the FS/FT trade thread filled with kits because not everyone could have gotten their money back.

From my experience in life most people only speak up when they're ......, they don't comment or praise when something is good. I'm guilty of the same thing. We only hear from the squeaky wheels, I'm willing to bet that for every complaint there's several people enjoying the bejeezus out of their Blu and don't have any complaints.

 

[Big Hitter]

That sucks, I sent my kit back to them for a full refund (because it sucked) and got a nice speedy credit back to my card.

 

[Vidi]

Someone (I can't remember who) said that if Blu is so terrible, why isn't the FS/FT trade thread filled with kits because not everyone could have gotten their money back.

From my experience in life most people only speak up when they're ......, they don't comment or praise when something is good. I'm guilty of the same thing. We only hear from the squeaky wheels, I'm willing to bet that for every complaint there's several people enjoying the bejeezus out of their Blu and don't have any complaints.

You make a very good point.

I have my blu and a TON of unused carts. Dont know how long their good for, but for me I wouldnt trade or sell the Blu because there have been a couple of times that I used the Blu battery with a 510 atomizer when I had accidentally let both my 510 batteries run out of power.

Now that I have my eGo, my 510 is my back up and I just wouldnt sell the Blu to someone because I would honestly feel like I was ripping them off.

 

[xg4bx]

You make a very good point.

I have my blu and a TON of unused carts. Dont know how long their good for, but for me I wouldnt trade or sell the Blu because there have been a couple of times that I used the Blu battery with a 510 atomizer when I had accidentally let both my 510 batteries run out of power.

Now that I have my eGo, my 510 is my back up and I just wouldnt sell the Blu to someone because I would honestly feel like I was ripping them off.

If I had the bucks I'd buy it from you, I actually prefer the l88b models. That'll probably be the first and last time that's ever said on ecf

 

[IndustrialAction]

Just my 2 cents, I returned my Blu for a refund but they wouldn't pay me for the extra atty and batt I retuned b/c they smelled like cinnamon (from VB CinnaBomb) and that voided the return policy since no Blu flavors are cinnamon.

 

[deback]

If I had the bucks I'd buy it from you, I actually prefer the l88b models. That'll probably be the first and last time that's ever said on ecf

I'd be happy to give you the Volcano l88b starter kit I bought (and paid about 5 times more than it was worth), but everything in the kit quit working after a week or so -- and I only used it a few times as a backup.