CAUTION: Great customer service experience......and a horrible customer service experience.

[chaseman]

This past week I had an excellent customer experience from a vendor in Canada. Wow! Great products, great pricing, amazing customer service.

I also had a terrible customer service experience. Bad product, terrible pricing and horrible customer service. No emails replied to, no shipping notice or phone call or acknowledgement of my order. There was a half eaten cheese sandwich shoved into one of the liquid bottles labeled as "tobacco".

I just thought I'd relay my experience on ECF so everyone can learn from my incredible ECF approved Canada Forum story and embrace/avoid these particular Canadian suppliers.

It's really nice to have a place where we can speak our minds openly and help people out!

 

[Hottody]

Yes..,you will find good vendors and bad ones and everything in-between! When you get a good one, it's worth supporting them! Thanks for sharing and feel free to share the names of suppliers you like!

 

[SteamBoat]

But was it Canadian cheese?

 

[chaseman]

For fear of it indeed being a Canadian cheese and Canadian Supplier, I figured it best to sanitize the entire post. That way they couldn't take it down and people could "freely" "ambiguously" discuss the implications.

Ignorance is Strength.

 

[FisherPal]

Brilliantly un-said, Chaseman! For those of us on an extremely restricted budget who cannot afford for anything to go off-the-rails with our orders, if we are lucky enough to not have had a similar 'cheesy' experience with one of our Canadian vendors, this will suffice to keep us rigidly fixated on the one/ones we have been using and discourage us from branching out to try anyone new in fear of inadvertently running into implied vendor.

 

[cskent]

Who says there's no such thing as a free lunch?

If I found anything like that in a package I received, it would be the last order they ever got from me.

 

[oldsoldier]

I guess some people here don't get it. Trolling the staff rarely ends well.