Yup, most here will agree with this. I have always ordered my hardware from them, and while they are not the cheapest, they do have excellent genuine products and excellent customer service. The one time I thought I had a battery issue they were very helpful, and it turned out it was my fault (I didn't screw the batt on tight enough I guess), but they were ready to replace it under warranty in case the issue was indeed the battery. I have order from other vendors, had issues and one in particular did everything in his power to blame it on me and refused to make things good. ---This is a not a registered vendor here though, so just a heads up for everyone about Valley Vapor... be wary
Cignot though...A+