The costs of running this huge site are paid for by ads. Please consider registering and becoming a Supporting Member for an ad-free experience. Thanks, ECF team.

Country Clouds Defective or wrong product

Discussion in 'Reviews of Suppliers - Negative' started by N2rock, May 17, 2019.

Thread Status:
Not open for further replies.
Image has been removed.
URL has been removed.
Email address has been removed.
Media has been removed.
  1. N2rock

    N2rock Super Member ECF Veteran

    Jan 29, 2011
    Sugar Land, TX
    Supplier Negative Review

    Name of retailer:
    Country Clouds​

    Date of your initial complaint to the supplier
    May 6, 2019​

    Method used when initiating complaint with retailer
    Website ticket system​

    Ticket number (if you were issued one)


    General nature of complaint
    Defective or wrong product​

    Briefly describe your problem or issue
    I've been vaping CC Cornbread Pudding exclusively for the past year. I go through 100ml per week. So needless to say, I know what it tastes like, and have spent a small fortune buying it. A month ago I ordered five 100ml bottles from an online source (I won't name the source as I don't feel they are responsible for this). When I got it, the first bottle tasted like crap. So I opened another, same thing. All 5 bottles have the same MFD date: 3/25/19. So I naturally assume all are from the same batch, and not worth opening.

    I emailed the seller. He said that he had had other customers complain about the same thing, and had reached out to CC about a possible bad batch. The next day he emailed me saying that CC admitted there had been a bad batch, but they did not say what they intended to do to rectify the situation. A week goes by, and he lets me know that CC is not responding to him at all. So apparently CC doesn't give a rats ... about a bad batch being out there. I've also looked at reviews on other retailers, and previously there was always nothing but good reviews on this juice, but now I see lots of negative reviews popping up. So clearly this retailer was not the only one that received the bad batch.

    Since the retailer was getting nowhere, I decided to try reaching out myself. First I emailed CC directly. No response. So then I found that Vibleo is the parent company. So I emailed Vibleo and I also found them on Facebook and sent a message through there. No reply. I then found the name of the owner of Vibleo, found his FB, and sent him a message on FB. No reply.​
     
    • Like Like x 1
    • Informative Informative x 1
  2. N2rock

    N2rock Super Member ECF Veteran

    Jan 29, 2011
    Sugar Land, TX
    Finally got hold of them via Facebook. They are sending replacement bottles.
     
    • Like Like x 1
  3. Izan

    Izan Vaping Master ECF Veteran

    Jul 1, 2012
    Mallorca, Spain
Thread Status:
Not open for further replies.

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice