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Customer Feedback thread.

Discussion in 'LiteCig' started by shawnp1, Aug 18, 2009.

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  1. shawnp1

    shawnp1 Forum Supplier ECF Veteran

    Got something postive about your experience with us ??? post it here. Got something negative about a experience with us go ahead post it here too :)
  2. j4ora

    j4ora Full Member ECF Veteran

    Aug 7, 2009
    Granada Hills, CA
    Already placed 3 different orders from Shawn. Got the same excellent service, fast shipping and great quality products and juices.

    Will definitely purchase more stuff / juices from litecigusa
  3. rengic

    rengic Senior Member ECF Veteran

    Jul 12, 2009
    Ha! Negative about Litecig!? I think not. Customer service, quality and shipping are all A+ Orders magically appear on your doorstep within merely a few days and if ever a complication arises it is resolved immediately. Thanks Shawn and Litecig for being such a great supplier!
  4. chellepelle

    chellepelle Full Member ECF Veteran

    Jul 20, 2009
    I have nothing bad at all to say... Communication is great...Shipping is lightening fast! I am sooooo happy I found Shawn and LiteCig.. My 201 is awesome Damn sexy too! I now have to get my nails done so my hand looks just as good holding it!
  5. seadooman

    seadooman Senior Member ECF Veteran

    May 14, 2009
    [​IMG] Shawn is the Man!!!
    Received my order this afternoon,placed order very late friday night.What else can I say.Thats east coast to west 3 days!
    Shawn your service is the best,I will never order from anyone else!

  6. Pharsyde

    Pharsyde Full Member

    Aug 6, 2009
    Excellent products, shipping, prices, and customer service! What more could anyone want from a supplier? (well, except 36 mg menthol juice so I could do a one stop shop hint hint :D)
  7. deuxmachinax

    deuxmachinax Full Member

    Aug 4, 2009
    Los Angeles, CA
    3 orders so far, all very smooth. I've always gotten freebies too! So far I've referred 4 people to Shawn and everyone's been happy with their experiences.

    Just got my 5-pack of liquid last night, it ended up being a 6 :)

    Thanks again!
  8. The Doc

    The Doc Super Member ECF Veteran

    Jul 14, 2009
    Torrington, CT 06790
    I have to wonder HOW he does this well with his rapid ship times. Today I placed an order that I thought for sure would take awhile to pack & ship. It was an order for both myself and a buddy of mine...almost $300 worth of stuff with a pretty good number of smaller addition to 3 PV kits. I made a relatively breif phone call to my buddy after placing the order, then downloaded my email and already there was the USPS PRIORITY TRACKING NUMBER!

    In all my dealings with internet and mail order suppliers I've NEVER seen anything like it. As an ebay seller, I pride myself on my ability to get orders out fast.....but not nearly as fast as Shawn! He must have an incredibly well organized stockroom to be able to get orders out at this rate. Perhaps he has something else he's not telling a team of shipping room droids moving about the place in synchronicity, 24/7.

    If he lacks what you want, just ask him if he can stock it.....only the squeaky wheel gets the grease. If he can get it and sell it, I'm sure he'd consider it. I'd rather try to convince him to stock it before ordering from anyone else at this point. Shawn be 'da man!

  9. seadooman

    seadooman Senior Member ECF Veteran

    May 14, 2009
    Order # 12, Great service, a few extras throw in, 3 days to the west coast.Thanks Shawn
    Ordered juices,carts etc,wife wanted Banana flavored juice,I thought she was nuts,but man thats good stuff!:)
  10. The Doc

    The Doc Super Member ECF Veteran

    Jul 14, 2009
    Torrington, CT 06790
    I just received my order within 48 hours of the time I placed it.......MULTIPLE WARP SPEED service as usual...THANKS SHAWN!

    I got a BONUS BOTTLE of the Whiskey Juice...THANKS!!

    AS REQUESTED, I got TWO burned out VX2 USB passthroughs to dissect for parts....THANKS!!!

    I'm actually MISSING 2 BLUE VX2 ATTYS I ordered as spares for my buddy Kevin and I.

    I MUST have ordered at least ten times now from least 3 of my orders were informally done at times when I was NOT LOGGED INTO my LiteCigUSA profile.....and with all the small (even tiny) "nickel & dime" items I have ordered.......he FINALLY made ONE minor error...LOL!

    I GOTCHA SHAWN!! Finally confused you enough to forget something!!!

  11. shawnp1

    shawnp1 Forum Supplier ECF Veteran

    they were wrapped in bubble wrap an might of just looked like additional packing u might wanna check the trash :) if not email me the order number and ill send more out
  12. Figurehead

    Figurehead Ultra Member ECF Veteran

    Jan 21, 2009
    Las Vegas Nevada is my PRIMARY supplier. I have personaly recieved over 15 orders from Shawn. Each was well packaged, delivered in no more than 3 days, great products, great prices, great communication, and above and beyond in customer service. If something isn't right, contact Shawn and it will be made right, and in most cases, corrected far beyond what was required.

    Bottom line, if you deal with Shawn at you are going to be happy. PERIOD.
  13. The Doc

    The Doc Super Member ECF Veteran

    Jul 14, 2009
    Torrington, CT 06790
    No Shawn, the 2 blue VX2 attys were simply not there. The 2 red ones were well wrapped in bubble wrap, but the 2 blue ones were just overlooked. I placed my order without actually being logged into my LiteCigUSA account (stupid of me) for the 4th or 5th time now....and I doubt I have any record of the order contents. Actually I take that back...there should be something in my MS email receipt from paypal or something....I'll forward it via email if I can find it..... BTW, I LOVE the FRENCH PIPE LIQUID (it also mixes VERY NICELY with Cappucino) and I can't wait to try the others. I bought a lot of juices this time, so I'll be writing about them soon....

    Believe me when I say that I really don't mind an occasional error when the service is THIS FAST (48 hours) !
  14. The Doc

    The Doc Super Member ECF Veteran

    Jul 14, 2009
    Torrington, CT 06790
    OK Shawn, I forwarded the Paypal email receipt to you.

    I don't think I'm receiving any emails from you in my MS Outlook since I reconfigured it. I have ADDED you to my safe senders/recipients list, but I don't seem to be getting your messages. I better fix this and FAST! I'm not buying vaping supplies from anyone else anymore, so now I direly rely upon my communications with you. Please be sure to send me at least one test message!!!
  15. shawnp1

    shawnp1 Forum Supplier ECF Veteran

    u should have recieved an email already with tracking for the attys
  16. Kevor

    Kevor Senior Member ECF Veteran

    Jun 26, 2009
    I just have to chime in here too.. I recently ordered two of the m-401 green led batts. (the black batts) i was a bit surprised at how big they were compared to the m-402 batts.. (but maybe because i'm so used to the 402 batts lol)

    But they also last a heck of a lot longer too. LOL So i'm really happy with the batts. The only downside for me was the leds are not as bright as i thought. But thats okie.. Maybe its because green on black may clash a bit. (or i just have to get used to them) :p Over all i am thrilled about these batts..

    I also ordered two black m-403 attys and oh my god.. I was not expecting such a throat kick, and as much vapor as i have gotten out of this atty.. I was still using my 3-4 months old m-401(maybe m-402) gold atty so i was used to good vapor and sometimes a decent throat kick with a fresh cart.

    But i must also add that i am really surprised my first 401 atty is still kicking. LOL Even after i have washed it in hot water and let it dry.. Its still going strong after 3-4 months. Geez I may even go on a mission to try to see if it's possible to kill one of these things by simply vaping it to death.. But i highly doubt it as its still winning the war. :p

    Thanks again for another winner :thumbs:
  17. The Doc

    The Doc Super Member ECF Veteran

    Jul 14, 2009
    Torrington, CT 06790
    yup, I did...Thanks!!

    I have not forgotten about the USB footswitch passthrough.....I'm awaiting some parts from mainland China (eBay purchases). I should have them in about a week or so...

    The PEAR I ordered is only 11mg......I'll just use it in pipes with the higher vapor production. Still have not tried the bonus Whiskey you sent. I like the French Pipe Tobacco juice very much. It's already 20% GONE! Wish I grabbed 2 bottles, but how was I to know? This is fun trying all these different flavors.
  18. shawnp1

    shawnp1 Forum Supplier ECF Veteran

    very true. i just added champagne, redwine, i know there was another too but cant think of it off the top of my head.
  19. freedomendured

    freedomendured Senior Member ECF Veteran

    May 16, 2009
    Bergen County, NJ
    Great shipping great product, just be sure to check the "Special Instructions" from Paypal, as you sent my stuff to the wrong location. Thanks!
  20. shawnp1

    shawnp1 Forum Supplier ECF Veteran

    ohh u cant use paypal for instructions. there is a place on the website when ordering to enter the special instructions as i dont read paypal payment i just add the tracking info them.

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