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Customs Discussions -Outside Canada Orders/Shipping/Returns

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LLOTEK

Full Member
Feb 17, 2010
41
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Montreal, Canada
I got my bottle of DunHill in from china yesterday. thought it was seized cause it took a month to get here(was my first tester-but had already bought a good ol'306A and some do more eh) but it arrived, and was not opened. guess I was lucky. man the dunhill packs a punch though. found it to be more like Canadian tobacco than the do more eh...
 

Val D.

Full Member
ECF Veteran
Aug 2, 2009
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Toronto, ON
HG e-juices are Dekang as well, according to store owner. Believe me, Marlboro, 555, Ryan#4 and Kent from anycig are MUCH better tasting! It was a pleasant surprise. Could be different batch, different storing or something else but it is hard for me to return to HG after trying anycig e-juices. Bottles are a bit different too. I have no experience with them in case of refused shipment though. They say no problem to refund the cost of goods. I found them a few months ago, got one package already, second on the way.
 
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Misty

Forum Admin Supplier & Commercial Manager
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Nov 16, 2008
40,637
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My shipment from China is still on hold by Customs Canada since March 9 th... After how many days of that hold should I be concern that my package may not get trough? Any stats on holds "number of days"....? Thanks.

I've had some delayed up to 10 working days..especially before CNY or Xmas..
Hang in there..hope it all turns out well:)
 

Can_supplier

Unregistered Supplier
ECF Veteran
Oct 27, 2009
2,857
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Canada
I can't bite my tounge any longer.. Sorry Misty..

Pmerineau, if there is no e-juice in the package, or filled carts, now is the time to call them. They will error on the side of rejecting it and sending it back, unless you explain to them that there is no e-juice. Be nice to them..

Google Canada customs, and get ready to play phone tag..

Of course if there is e-juice don't do the above and lie, I don't think good things would happen if you did that..
 
Yeah, there is e-juice in my order. Probably my mistake to order hardware and juice at the same time... But 10 days or even 36 days is insane! But it gives me some hopes. My shipment was sent with EMS. The trip from China to Vancouver took only 2 days. But now, it's Customs that are driving me crazy. I get the status from Canada Post web site. Do you know guys if i will get a status if it's get review by HC? So, Can_supplier, I guess that for now I should shut my mouth and wait?! Thanks a lot for the info!
 

Can_supplier

Unregistered Supplier
ECF Veteran
Oct 27, 2009
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Canada
Do you know guys if i will get a status if it's get review by HC? So, Can_supplier, I guess that for now I should shut my mouth and wait?! Thanks a lot for the info!

It will say released from customs on the tracking. Well 9 out of 10 times it will, afterall its Canada post.
 

Switched

ECF Guru
ECF Veteran
Feb 18, 2010
10,144
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Dartmouth, NS Canada
It will say released from customs on the tracking. Well 9 out of 10 times it will, after all its Canada post.
Yup! that was the case for me.

I believe their is a couple of points that need to be addressed here:


  • If you are going to the Casino to win money, you need to re-adjust your way of thinking. You go to the Casino for the entertainment and that you have X amount to loose. That being said, sometimes you come out ahead;

  • Keep your hardware and liquid orders separate, at least you have a leg to stand on when negotiating with CC because hardware can still legally be imported;

  • Save your money and place decent sized orders when dealing in liquids. Know what your vaping needs and only order enough for let's say a 6 month supply. e.g if you are vaping 2-3mls/day that's 60-90mls/month. So ordering 300mls is what I deem a medium order and will come packaged in a decent sized box suitable as a "gift". Now that is easier said than done. Some folks change flavours like they change their underwear. Order your "staples" large, and keep the experimenting local, and go with local vendors that ship at a flat rate;

  • I have my staples: French Pipe, Cuban Cigar, 555, Flue Cured and RY4. Because I DIY, RY4 is no longer a problem as a matter of fact I prefer the RYO version. I plan on placing an order shortly 16 x $10/30mls free shipping. I'm going to the Casino;

  • It seems regular postal gets here quicker than airmail. Considering all the hoopla going on with airport these days, go regular mail. Keep track of your shipment; and

  • Maintain adequate supplies on hand so you don't have a canary waiting for your next order to come in.
There is definitely deals to be had from China so maintain adequate supplies of spares etc... but there is also some decent deals available from the US as well. Shop around I have several suppliers in the US that I have tagged as friendlies.
 

Meat

Full Member
Feb 17, 2010
42
4
Canada
Has anyone had any problems having liquid siezed coming from the USA? It seems to be mainly China originated shipments that have caused problems from what I've read here.

I ask because I still don't see the point in buying from China, when you can buy locally and have it here in 2 days without customs for twice the price, or buy it in the USA and DIY for cheaper, or buy it premade for almost the same price.

Not including shipping, here are the cheapest prices I've experienced.

Canada - 24mg Dekang: $1cdn buys 40mg of nic
China - 24mg Dekang: $1US buys 80mg of nic)
USA - 24mg Dekang: $1US buys 72mg of nic)
USA - DIY 100mg: $1US buys 165mg of nic (you have to buy some flavorings, PG and VG though).
 

bornagainst

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Aug 22, 2009
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Toronto, Canada
www.villagermt.com
I have ordered stateside more times than I can count. Never had one issue, however check with your retailer of choice.

If the retailer has E-CIG all over the package and has NO experience shipping to Canada, buyer beware.

Vapor4Life, Nhaler, IkenVape....all retailers who know what they are doing.
 

sheep

Super Member
ECF Veteran
Jan 13, 2010
584
481
Vancouver, BC
Has anyone had any problems having liquid siezed coming from the USA? It seems to be mainly China originated shipments that have caused problems from what I've read here.

I ask because I still don't see the point in buying from China, when you can buy locally and have it here in 2 days without customs for twice the price, or buy it in the USA and DIY for cheaper, or buy it premade for almost the same price.

Not including shipping, here are the cheapest prices I've experienced.

Canada - 24mg Dekang: $1cdn buys 40mg of nic
China - 24mg Dekang: $1US buys 80mg of nic)
USA - 24mg Dekang: $1US buys 72mg of nic)
USA - DIY 100mg: $1US buys 165mg of nic (you have to buy some flavorings, PG and VG though).

The cheapest I've experienced I mentioned above, $10 usd for 50ml of liquid from China. To me, whether it's China or the US, it doesn't matter. They're both foreign countries and they will both have to go through customs. Plus I find shipping from China far more reasonable than from the US. I guess I just don't see any advantage, if you're buying outside the country, to buy US.

As far as shipping...my last order from China took exactly 7 days from posting to being in my hands, for $15. My order from Happy Vaper, ordered monday, won't be here until next monday. Same time in shipping, and it cost me $13. So not a huge advantage there, as long as customs doesn't hold things up (which is always a risk).
 
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Meat

Full Member
Feb 17, 2010
42
4
Canada
The cheapest I've experienced I mentioned above, $10 usd for 50ml of liquid from China. To me, whether it's China or the US, it doesn't matter. They're both foreign countries and they will both have to go through shipping. Plus I find shipping from China far more reasonable than from the US. I guess I just don't see any advantage, if you're buying outside the country, to buying US.

As far as shipping...my last order from China took exactly 7 days from posting to being in my hands, for $15. My order from Happy Vaper, ordered monday, won't be here until next monday. Same time in shipping, and it cost me $13. So not a huge advantage there, as long as customs doesn't hold things up (which is always a risk).

I was mainly just trying to find out if buying from the US is more reliable than China. Also buying US is probably cheaper than China if you're going DIY. I cant find anything over 50mg from Chinese sites, and it looks to cost more than buying from the US.

Stupid canadian regulations/laws bug me. I couldn't get off the analogs completely until I went up to around 36mg juice, which you just can't get in Canada.
 
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