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Canada post has changed their "expected delivery" date from April 4th to April 10th now on my expedited parcel that is supposed to be guaranteed to be delivered on the "expected delivery" date.
That's convenient. /sarcasm
That's convenient. /sarcasm
Hmmm...they did this AFTER you submitted a ticket?? No matter, the receipt should show the original expected date of delivery.
Yep, I submitted my ticket last week and I noticed that the delivery date was changed today. However, I'm hoping to get it today as it is out of Mississauga today. No other email from CP other than the initial one to say that my ticket was submitted, so I guess that is how it's fixed now.
Canada Post never ceases to amaze me. We thought their service was bad in Calgary...it was STELLAR in comparison to what they laughingly call "service" in Regina.
I swear they view the entire PROVINCE of Saskatchewan as a black hole. In 18 months living here, they've screwed up badly enough for me to file a complaint seven times, and countless more that were just enough to PI** me off. Absolutely no point in paying for expedited delivery; they couldn't get a package here on the day they promised to save their lives...
Not once...not ONE time...have they delivered ANYTHING on time.
I swear they view the entire PROVINCE of Saskatchewan as a black hole. In 18 months living here, they've screwed up badly enough for me to file a complaint seven times, and countless more that were just enough to PI** me off. Absolutely no point in paying for expedited delivery; they couldn't get a package here on the day they promised to save their lives...
Not once...not ONE time...have they delivered ANYTHING on time.
My expected delivery date was changed online as well. Yesterday it said it was expected on the 10th, this morning it said the 11th. My parcel arrived at my local post office at 00:42 this morning and was never sent out. My husband ordered something that was shipped out around 4pm yesterday and somehow that managed to get delivered today.
His parcel was sent by standard parcel, mine was sent xpress...
His parcel was sent by standard parcel, mine was sent xpress...
Well, I got a delivery notice put in my mailbox and I can pick up my parcel...tomorrow after 1pm.
/more sarcasm (and delight!)
**I wonder if they'd reimburse me for the extra charge of an expedited item that was at least three working days late...
/more sarcasm (and delight!)
**I wonder if they'd reimburse me for the extra charge of an expedited item that was at least three working days late...
I'm sure they'll be using my LT this weekend before they forward it on to me. I hope they at least clean it.
Should I be happy it says "Item Processed" and expected delivery date is today or should I still be skeptical?
I only get happy when it says "out for delivery"
Right now this is what I see lol:
Product Type: Expedited Parcels
Expected Delivery : 2012/04/11 (yesterday lol)
2012/04/12 07:42 LONDON Item processed at local delivery facility
06:35 LONDON Item processed at local delivery facility
2012/04/11 05:12 LONDON Item processed at postal facility
And it is still not out for delivery
For those of you who have paid for expedited parcel, take a look here: 7.1 On-time Delivery Guarantee
7.1 On-time Delivery Guarantee
Expedited Parcel includes an On-time Service Guarantee. Canada Post offers replacement service or credit of the shipping charges (transportation charges), if the sender’s shipment is not delivered on time, as measured against the published delivery standards for Expedited Parcel, in accordance with the General Terms and Conditions. See General Terms and Conditions at canadapost.ca/generalterms for more information. Customers can also call Customer Service at 1.888.550.6333.
Also, before you opt for expedited parcel service, you may want to check zoning to find out what that means based on where you live: Canada Post - Delivery Standards
7.1 On-time Delivery Guarantee
Expedited Parcel includes an On-time Service Guarantee. Canada Post offers replacement service or credit of the shipping charges (transportation charges), if the sender’s shipment is not delivered on time, as measured against the published delivery standards for Expedited Parcel, in accordance with the General Terms and Conditions. See General Terms and Conditions at canadapost.ca/generalterms for more information. Customers can also call Customer Service at 1.888.550.6333.
Also, before you opt for expedited parcel service, you may want to check zoning to find out what that means based on where you live: Canada Post - Delivery Standards
My LTs & StarDusts are in Mississauga, wonder how long they'll be visiting there.
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