Do you fiddle with your thingy?

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eratikmind

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Are shipments delayed right now? I ordered on Sunday and still havent received a shipping notification. Not a huge deal just curious :)

If I recall correctly, your shipping info is located at the IBTanked site. Check your account info.


- Andy . . . Challenge the day.
 

josho

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If I recall correctly, your shipping info is located at the IBTanked site. Check your account info.


- Andy . . . Challenge the day.

Already did that but thanks. The only reason I asked was because my last order with them shipped the same day.

At any rate, it's already taken care of. I gave them a call and they had already shipped but for some reason the order system didn't update and still showed mine as pending.
 

kalison

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I just found these tanks at my local Vape Shop (had no idea who made them or where they came from). I instantly fell in love with the aesthetics of the caps and the wall thickness of the glass. When the employee brought me the package, I was impressed that it came with a drip tip/filler, carto, spare o-rings and THE THINGY!

I just happened to stumble across this thread and now I know where and who makes them! Awesome tanks!

Here is one on my daily vape:

 
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OCD

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Hey Josho, the girls do fall behind at times on updating the info to the site. We are still doing all of that by hand and of course the priority is getting the orders out so sometimes folks get their package then the shipping notice. We are working on getting that part of the store automated but just have not connected with the right help on that yet.

Had a meeting today with a CPA who really sounds like he is going to work out great for us and he is going to see if he can connect some of those dots for us that we have not had time to dig deeper into. I am a fair hand with computers and have not doubt I could eventually get it done but it is one of those at what cost of time things and what could I have gotten done that would better serve both us and our customers. A friend once told me that in business do what you are good at and have others do what they are good at rather than trying to micro manage everything. Eventually we will hook up with all the right people to pull the pieces together and we can keep concentrating on making a good product at a fair price and getting it to you folks.

Kalison, that is sweet, lots of folks in UT using our tanks I am sure because the shops up there have been great customers of ours for some time now. We continue to make ground on getting these out to B&Ms around the world and love to see when they pop up like this especially when we hear you are so happy with our tank regardless of where it came from. We also supply a lot of glass for other folks that might be a little harder to spot because our caps really identify IBTanked but rest assured we are workin our tails off to ensure top quality is out there and accessible without breaking a bank.
 

LARams

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Oct 29, 2012
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I've had problems with my IBtank.

1. the o-rings are a big problem. I ordered replacements for the 19mm steel caps and the o-rings that were sent are to big. I know the difference between the o-rings that go on the outer part and these aren't those size either. I don't know what these O-rings fit that you sent me but they don't fit any part of the 19mm steel caps. I also have acrylic caps and I compared those O-rings to the ones you sent and they don't match those either.

2. while trying like hell to get these to fit. My tank chipped and cracked around the edge.

Kinda unhappy right now with Ibtanked. The design is flawed because it tears the O-rings to shreds even if you use a tapered tool for refilling. I knew this and planned way ahead by ordering replacements but you sent me parts that do not remotely fit. Now I'm stuck with useless tanks and no way to vape.

Having to replace these tanks is going to be expensive and I'm not happy about it.
 

eratikmind

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I've had problems with my IBtank.

1. the o-rings are a big problem. I ordered replacements for the 19mm steel caps and the o-rings that were sent are to big. I know the difference between the o-rings that go on the outer part and these aren't those size either. I don't know what these O-rings fit that you sent me but they don't fit any part of the 19mm steel caps. I also have acrylic caps and I compared those O-rings to the ones you sent and they don't match those either.

2. while trying like hell to get these to fit. My tank chipped and cracked around the edge.

Kinda unhappy right now with Ibtanked. The design is flawed because it tears the O-rings to shreds even if you use a tapered tool for refilling. I knew this and planned way ahead by ordering replacements but you sent me parts that do not remotely fit. Now I'm stuck with useless tanks and no way to vape.

Having to replace these tanks is going to be expensive and I'm not happy about it.

Having 7 OCD tanks, 4 of which are in my daily rotation, I have never had any issues with the o-rings when fillings my tanks.

In all of my previous orders, I have had 2 small issues, which IBTanked resolved quickly when I e-mailed them. The IBTanked staff has always gone above and beyond for me, as I am sure for others, as well.

Sorry to read about your displeasure. I trust that your issue is resolved in short time.

- Andy
 

OCD

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LARams, I am a little confused on your post. It sounds like you are referring to the inside orings but I dont have a clue as to how you could crack a tank changing the orings inside the cap. Also as far as expensive for replacement glass I honestly do not think you will find more reasonably priced glass tubes anywhere and considering the time involved in making them I feel we do a very good job there in ensuring that folks will always be able to use their caps which are the expensive part even in the event of an accident.

Did you send in a request on the support system? You mentioned that we had sent you orings, are these the ones that came with the tank? For awhile the Mrs had been sending an extra set for a more snug fit on the inside orings that seal on the cartomizer. The one we use in there is a 10.1 x 1.6 and this seems to be the most middle ground in keeping everyone happy in terms of tight enough not to slide but loose enough to be easy to fill the tank. The orings used in the Acrylic caps are smaller and will not work unless a very loose fit is wanted.

If you did send in a ticket through the support on the site please be patient. We get to them as we can and they usually never go more than a day or two with most being answered quickly but we do get backed up at times. If you didnt send a note please take a moment and do so. I am pretty certain this can be taken care of easily, you should include your order number with your note so we can have a reference to work from.

As far as the design being flawed I dont get this at all. i dont even use the filling tool myself and have not yet needed to change a set of orings. I think there are a lot of possibilities including a variance in cartomizers or a rough edge left on a batch, I have personally seen some run a little snug but have yet to find any that tear the orings when the cartomizer is lined up and gently slid through. The cartomizer tools will certainly help with that but even those need to be used properly, if you have things going together out of line the tool will allow the oring to catch the edge on its way through.
 

bwood12043

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Having 7 OCD tanks, 4 of which are in my daily rotation, I have never had any issues with the o-rings when fillings my tanks.

In all of my previous orders, I have had 2 small issues, which IBTanked resolved quickly when I e-mailed them. The IBTanked staff has always gone above and beyond for me, as I am sure for others, as well.

Sorry to read about your displeasure. I trust that your issue is resolved in short time.

- Andy

Andy, my experience is very similar although so far only 3 tanks, but no issues with them at all. Have changed the o-rings once, but it was easy and it was my fault as I filled for a while without using the filler tool. Now I just leave the filler tool in there and use it as a tip also, so no damage to orings.

The IBTanked folks have always done a great job responding to any questions and the three tanks I have are of excellent quality,

I hope things work out for LARams.
 

eratikmind

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I have been using the ss slap yo mama filling tool. It works great. Lubricated, it's impossible to damage an o-ring.

Now, if only someone would come out with a long delrin type tool to displace the cartomizer and contain the e-juice in the tank, while I remove and fiddle with my cartos.


- Andy . . . Don't let the Ciggieman getcha . . . Vape'em.
 

skoot

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I'm having some trouble fitting gaskets back into my 22 std tanks. These are the small gaskets that go in the hole of the top and bottom, where the carto slides through. I took them out, soaked everything overnight in soapy water, and now the gaskets seem too large. I tried some new ones and had the same problem. Is there a trick to getting these back in?
 

OCD

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Skoot, they are a little tricky to work in and yes they might seem a little big. First off make sure they are clean and dry, slippery does not help at all when inserting these.

Start by getting one side of the oring into the groove, I will usually hold the cap with my left index finger blocking the hole out the back side (cap not on tank tube) and use both thumbs to kind of work back and forth until all but a tiny bit of the oring is in and the little that is left is kind of folded to a point sticking out the top. Then pop this last bit in, this is where holding a finger over the back side helps so it doesnt just pop the other direction.

Once the oring is in I will take something (I use the hex shaped handle of my oring pic) and rub around to get the oring seated well and even. Two things to watch for is you want to minimize twisting the oring or getting it bunched to one side or the other as either of these conditions will make a hard spot in the oring that will have more resistance than where the oring is relaxed. Not critical I am sure but little things I look for when I am installing them.

After doing a few thousand of these you will be able to do them in your sleep ;)
 

eratikmind

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One of the many tools every vaper needs in their kit is a dental pick. So nice for getting in to small spaces and finessing things in to place / poking at coils etc.

Agreed . . . One of the first things I got when I started to work with RBAs was a Crest dental pick pack. There are 2 picks in the kit. One is blunt and the other is very pointy, for a lack of a better term.

- Andy
 
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